Joomla feedback form - creation and configuration. RSContact Review

When people meet offline, they pay attention to such attributes of success as shoes, watches and business cards.

By default, they can already say a lot about a person, his status, neatness, taste, attention to detail, etc.

And when the first communication takes place online, this attribute becomes email.

And in a situation where business relationships are just beginning to be established, any detail can not only affect the opinion of you as a professional, but even make a potential client refuse further communication.

The good thing is that at this stage of communication you are able to directly influence the final result: whether there will be a deal or not.

If you are used to looking and working branded, brand new, then this information may be useful for you.

Skeleton of a classic business email

Element #1. Company postal address

If we have already started talking about e-mail correspondence, then let's start from the very beginning - with the e-mail address.

First, if you don't have a business address, register yours Mailbox on serious services.

Secondly, take care of the company address. Forget about all the "baby" [email protected]" or " superman [email protected]».

Don't be surprised that we touched on such an obvious topic. We periodically have to open e-mails whose addresses look, to put it mildly, unprofessional.

Element No. 2. Corporate style template

The appearance of a letter is the very first impression that is said to be “indelible.” This is where love or hate begins at first sight.

Designing a corporate template is not difficult, even if you are not familiar with programming. Here are just a few tips to help make your email stand out from the crowd of others:

choose a font to your taste, taking into account the size and color of the text (in electronic documents it is advisable to use sans-serif fonts, for example - Verdana, Tahoma, Arial, Calibri);

format the text (for example, left-aligned);

add a picture with your logo to the beginning of the letter (the interfaces of popular email services allow you to insert an illustration into the text);

set up an automatic signature (we’ll look at what information should be included here below).

Element No. 3. Greetings

Perhaps this point will seem banal and unworthy of attention to some. But we have seen more than a dozen letters whose authors did not consider it necessary to greet the recipients of their electronic opuses.

(This is especially true for newbie webwriters)

Friends, greeting a person is not even the first rule of ethics, but something without which it is impossible to imagine a normal and respectful dialogue.

By the way, you should greet a person not only in the first letter, but also during further correspondence. In this case, you can not limit yourself to the banal "Hello", but to show a deeper interest in the personality of the interlocutor.

For example: “Greetings, Ivan Ivanovich! How was your weekend?".

Element No. 4. Contents (purpose of appeal)

This part describes the essence of the appeal. It is advisable to break the text into short paragraphs and use bulleted lists.

Moreover, the technical capabilities of email services allow you to turn any text into a “chocolate bar”.

Element No. 5. Attachment warning

A small thing, but important. Agree that the recipient of the letter is not required to look for the paperclip symbol that indicates an attached file.

Situations often occur when a person simply does not notice an important presentation or price list. It would be a shame if the deal fell through because of such nonsense.

Therefore, show attention to your interlocutor and write a short phrase “I am attaching a file to this letter,” because it is not at all difficult.

Element No. 6. Request for feedback

This is also an important block in business correspondence. It can be compared to a call to action in a sales text. Tell the recipient directly what you expect them to do after reading the letter.

“Call 321-456 and I will be happy to answer all your questions.”

"We are waiting for your comments".

“Please confirm receipt of your e-mail.”

The last phrase is extremely important when fundamental issues are discussed in correspondence: a budget, calendar plan or cooperation strategy is being agreed upon. It's always worth remembering that sometimes emails end up in spam or are deleted in a hurry.

With this phrase you will insure yourself against such troubles.

Element No. 7. Parting

And again we have to talk about banalities. This is because many business people underestimate the importance of basic, respectful communication.

Writing an email without saying goodbye is like standing up from the table in the middle of a negotiation and silently walking away.

Element No. 8. Personal signature indicating contacts

Here we will talk about the same automatic signature that can be configured in any mail service. Let's think about what information should be included in this part of the letter:

first name, last name, position (if this information is already in the header, then you can skip it in the signature);

Company name;

slogan or USP;

work phone;

link;

link to pages on social networks.

This information will make you more accessible to the customer. And if he joins you on social networks, this will be a great opportunity to continue your business relationship.

Michael Hyatt in his legendary book "Platform" devotes Special attention email signatures. And in addition to the above points, he suggests adding the following phrase: "The email address is confidential, as are the addresses of the blog and pages on social networks, unless we specifically agree otherwise".

Friends, we hope that these tips will be useful to you. Start building your brand with a small but such an important element - an email.

By the way, have you ever had to deal with untidy emails? How did this fact affect further communication with the sender?

Alison Garrido is an International Coach Federation-accredited Professional Certified Coach (PCC), facilitator and speaker. Helps clients search for jobs and advance their careers by building on their strengths. Provides advice on career development, interview preparation, salary negotiation and performance evaluation, and individual communication and leadership strategies. He is a founding partner of the New Zealand Academy of Systemic Coaching.

Number of sources used in this article: . You will find a list of them at the bottom of the page.

In communication by e-mail, as in other areas, there are rules of etiquette and social protocol. If you need to write a letter asking for feedback at work or school, or to get feedback on your written work, you should think about the wording, structure of the letter, and timing. This will allow you to make your letter as effective as possible. Be polite, punctual and to the point to get the information you need.

Steps How to Ask Customers for Feedback

Don't ask too many questions.

Customers receive a huge number of requests to complete surveys from all kinds of companies. If you want the client to delete your letter upon receipt, include a huge number of questions in it. If you want to interest a person, limit yourself to a couple of questions.

Ask questions that require a detailed answer.

Don't ask questions that can be answered with "yes" or "no." Instead of “Would you recommend us to your friends?”, ask the following question: “How would you describe us to another person?” Questions like these will help you gain more information.

Promise the client to respond to him as soon as possible.

Thanks to this, the client will feel that his opinion can influence something. If a person knows that he will be answered, he will write a more sincere review.

When responding to a review, be honest and act like a professional. In the modern world, due to the capabilities of the Internet, you can instantly lose your reputation if you behave unprofessionally with people.

Do not use flash graphics or other objects that will take a long time to load.

You can say this: “I was working on a presentation that is due tomorrow, and I had a question about the format. I am not sure that I correctly understand the standards adopted in our company. I am attaching the presentation to this letter and would be very grateful if you take a look her and comment if everything is okay. Thank you for your help."
Don't forget to thank the person.

Talk about specific things.

This will avoid general phrases that will be unhelpful. Don't ask yes or no questions unless you absolutely have to. Try not to ask your manager or colleague too many questions at once.

Thank the person when he responds.

If you are advised to work more or told that your performance is not yet up to par, explain what you plan to do to improve this. Don't answer right away - give yourself the opportunity to calm down and think about the information.

Reply no later than 1–2 days later.

How to ask for feedback at work

Introduce yourself.

Don't wait until the last minute to ask for feedback.

Your teacher is unlikely to want to help you on the eve of the test and will probably be unhappy that you didn’t bother to ask earlier. If you are forced to ask questions at the last minute, keep it short, to the point, and apologize for the inconvenience. Thanks to this, the likelihood that the teacher will answer you will be higher (provided that he reads the letter on time).

Use the format specified by the teacher.

Often, teachers stipulate a specific format in which the assignment should be completed. For example, if the teacher asked you to send your work in .doc format, do not send the document in .pdf or .pages. If you don't know which format to use, use .rtf or .pdf or ask your teacher a question.

Ask for feedback on a paper you've already taken or your performance in an exam.

Write a polite letter to your teacher. If the teacher has office hours, go see him in person. Say something like this: “I didn’t do as well on the exam as I had hoped. Could you please point out my mistakes so that I can prepare better for the next exam?” As a rule, teachers are willing to give recommendations in such cases.

How to Ask for Feedback on Written Work

Don't submit your work in the first email.

Most likely, such a letter will remain unanswered unless you indicate that this work will be paid. If you contact a famous person, he is unlikely to answer you because he receives a ton of similar letters. It’s better to first ask friends, colleagues, teachers. Surely they will be ready to help you and will meet you halfway.

Explain what kind of feedback you need.

If you want to hear only positive things, say so. Explain to the person whether you need a detailed analysis and how general the phrases should be. Indicate whether the person needs to evaluate the style, grammar, and structure of the work. This will allow the reader to understand what you need.

Problem: Feedback avoidance. Most people do not take criticism well and, accordingly, try their best to avoid negative feedback. As a result, they do not receive truly invaluable information about their strengths and weaknesses and, as a result, do not have the opportunity to extract maximum benefit from the former and prevent the consequences of the latter. Solution: If you actively seek and learn from honest and fair feedback from people who know you well (from a variety of perspectives), then you are using one of the most effective and fastest ways to allow a person to look at themselves from new angles. and accelerate personal success and the pace of self-development. Instructions: Enter the following text in the email field (you can edit it and adapt it to your situation to make it clear that you are the author). Send it to five to thirty (the more the better) people you know who know you well enough to give an honest assessment of your strengths and weaknesses. These could be your friends, relatives, colleagues, mentors, teachers, former employers or managers, clients and other people important and close to you. And if you are brave enough, then people who are important or close to you

in past. (I'm serious.) Important: do not forget to send letters as "

hidden copies " so that recipients cannot see other recipients. (It’s better to just copy and paste the letter and then send it to each person separately.) Subject field: It is very important…

I'd be happy to hear your opinion...

Thank you so much for reading this letter. It was very difficult for me to send this, but it is extremely important to me and I sincerely thank you for taking the time to read it (and hopefully respond to me).

This letter will be received by a select group of people. Each of you knows me well, and I hope you will give an honest assessment of my strengths and, more importantly, weaknesses (so-called improvement areas).

I've never done anything like this before, but I feel like in order to grow and develop as a person, I just need to get a more accurate picture of how the most important people in my life see me. In order to become the person I need to be, to live the life I want and deserve, and to contribute to the lives of others at the level that I would like to do so, I really need to hear an objective opinion.

In this regard, I ask you to take a few minutes to send me an email in which you honestly write in which two or three important areas I most need improvement. If it will be easier and more pleasant for you, do not hesitate to first list my greatest advantages and obvious advantages (in any case, it will definitely be easier and more pleasant for me). That's all. And please don't try to embellish or hide anything. I promise not to be offended by any criticism. In fact, the more open you are, the more motivated I will be to make positive changes in my life.

Thank you again, and if there is anything I could do to add value to your life, please be sure to let me know. With sincere gratitude,

An Email That Will Change Your Life: Closing Thoughts

OK it's all over Now! I hope you'll join me, Trudy, and the hundreds of other VIP clients I have who were brave enough to send out an email like this. Here are just a few of the life-changing, life-changing rewards you can expect from doing so: more accurate self-awareness, a deeper understanding of yourself, and a clearer vision of what changes will allow you to quickly improve your character and your life.

Greetings to my readers, I have gained experience and will tell you about the principles of operation of the feedback form php connections. I will show you with clear examples so that you understand how everything works and how the interaction occurs between the input form itself (its input fields) and the handler file written in PHP. In addition, you can download the sources for free along with .

Of course, it will be great if you have at least a little understanding of HTML / CSS because... You will have to drag the code onto your page by analogy. PHP language We won’t touch on it, I’ll show you all the necessary edits that you need to make for yourself.

UPDATE: Based on the responses from readers, I realized that I need something more beautiful and functional, please meet me, check it out and take a look. Choose which one you like best)

UPDATE2: Version 3.0 Adaptive Landing + ajax form with the transfer of UTM tags, read and take a look. You'll like it

I remembered myself when I first tried to create a feedback form in PHP on my own, and to be honest, it was labor-intensive, because... I didn’t understand what and how was happening. Patience and perseverance, friends, and you will succeed.

PHP feedback form - structure

We will study the analysis of the feedback form itself using the example of a Landing Page; by the way, there is a separate article on. You can see how this works in action using the buttons below, I am attaching the sources of this one-page page and the main php handler file (this file will process and send the email)

After downloading the sources and unpacking the archive, you will see the following file structure:

image - all images that are used for the Landing Page itself, buttons, etc.
js - javascript scripts, which provide for example a popup modal window on the page and other visual effects
index.html - index file of our one-page page
index1.php - a handler file into which values from the form are transferred, then a letter is generated from the received variables and sent to the specified email address. Index1.php will also act as an intermediate notification page about the successful sending of data with automatic redirection back to index.html (i.e. our one-page page)

It is important that your hosting, where the site files are located, supports PHP processing, otherwise the index1.php file will not be executed and will not work. To clarify this nuance, contact the campaign where your hosting is registered or just test it - it works, it means there is support. If not, then enable the php language support option

Take a look at the diagram of how all elements interact (page, form, handler)

Source code for calling the form and handler

Let's take a look at how one of the buttons works, which brings up a modal pop-up window containing a feedback form. This given source- it’s not just one, two inserted on the page and it will work, you will have to customize it yourself to suit your design and needs.

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Request a call back Request a call back

Below is the complete source code of the index1.php handler, in order to set up sending to your mailbox, change “ [email protected]"to your own, the rest, in principle, can be left unchanged

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You will be contacted

You will be contacted body ( background: #22BFF7 url(img/zakaz.jpg) top -70% center no-repeat; ) setTimeout("location.replace("/index.html")", 3000); /*Change the current page address after 3 seconds (3000 milliseconds)*/

Checking the functionality of the form

Call up the window and enter data for a test check of our form

Let me remind you once again that your hosting must support processing PHP files, otherwise our handler will simply not be executed and no letter will be sent to the specified email address. The result of a successfully completed feedback form

That's all for me, I tried to convey the meaning and operation of the script in the best possible way. If you have any questions, feel free to contact me in the comments or on VK (see contact details). I wish you easy and productive work To you.

Business communication is its own world with its own laws. A lot depends on how we comply with these laws: the impression we make on colleagues and partners, work productivity, and even career advancement.

A special place in business communication is occupied by business correspondence, which is the daily responsibility of most office workers and not only. The ability to conduct business correspondence correctly can be a good help for concluding profitable deals and building your business image.

Let's look at some features of a business letter. So, business correspondence is:

use of template phrases and cliches
emotional neutrality,
semantic accuracy and conciseness of presentation,
well-constructed argumentation.

Business correspondence to English language– this is the same set of rules and clichés, some of which we recommend to use by everyone who works with foreign partners or in international companies. We bring to your attention several useful phrases that will decorate your business correspondence. These phrases will emphasize your professionalism and help shape the image of a business person. Let's begin!

1.Please find attached

Let's start with the classics. Often you have to attach various documents or other files to a letter. In order to notify the recipient about the presence of an attachment, this phrase is perfect. After all, the word “Attachment” in translation means “attachment”. The phrase should be used at the end of the letter.

Here are a couple of examples of use:

Please find attached my portfolio.
Please find attached copy of the agreement/contract.

2.I have forwarded

This phrase can be used if you need to forward an email to other recipients. To notify the recipient about this, the phrase “I have forwarded” is perfect. For example:

I have forwarded Anna’s CV to you.
I have forwarded John's email to you.

3.I've cc'ed

A person uninitiated into all the secrets of the peculiarities of business correspondence may not understand what this strange abbreviation means. But we are professionals. “I’ve cc’ed” is an abbreviation that stands for I have carbon copied. The phrase means "to copy someone to receive letters."

So if you need to inform someone that you have copied other recipients, feel free to use this phrase. Eg:

I’ve cc’ed Sara on this email.
I’ve cc’ed Jack and Jimmy on these emails.

As for abbreviations that cannot be used in business correspondence, an exception is usually made for this case.

4.For further details

This phrase is a proven way to politely end your letter in English. "For further details" means "for more detailed information", "in details". Examples of using:

For further details contact me any time.
For further details write to our Sales-manager.

Another phrase that will help you finish politely is “If you have any questions, please do not hesitate to contact me.” Translated, this means “If you have any questions, feel free to write to me.”

5.I look forward to

The phrase “look forward” means “to look forward.” So if you are looking forward to a response or some other action from the recipient, then it would be quite appropriate to use this phrase. Eg:

I look forward to your answer.
I'm looking forward to your reply.

The phrase is best used at the end of the letter.

When writing a letter, you need to be polite even when you don't really feel like it. The ability to write competent letters in any situation reflects your professionalism, good manners and knowledge of business ethics. In conclusion, let us remind you that in business correspondence you must show precision of wording and impeccable literacy. The use of abbreviations is also unacceptable (with rare exceptions).

Write emails in English correctly, dear friends! Good luck!