Where is the tracking code? Track your parcel by Russian Post

How to track the movement of a parcel from abroad?

To track the movements of international postal items (IPO), a postal monitoring system has been developed, the main tool of which is a unique tracking number. This number consists of digital and alphabetic characters, and is also duplicated in the form of a barcode. Modern postal logistics terminals are equipped with barcode scanners and, when the IPO passes through such a terminal, the tracking number data is read and sent to the servers of the international postal monitoring system.

Thanks to this system, it is very easy to find out the location of the MPO. This can be done on the websites of government postal services or private logistics companies. In addition, there are convenient tracking services - trackers that combine tracking systems of many countries and private carriers.

What is a tracking number?

Tracking number is a number for tracking the movement of your cargo, provided by postal services. The tracking number is standardized by the Universal Postal Union and has a strict structure.

The standard international tracking number is XX123456789XX:

the first letters indicate the type of shipment, for example, CA-CZ – parcel with tracking, EA-EZ – express parcel sent by one of the international express delivery services, for example EMS, RA-RZ – small registered package with tracking, LA-LZ – small package without tracking
Next comes a unique eight-digit code, and the ninth digit is a verification value calculated using a special algorithm,
the last Latin letters indicate the country from which the parcel was sent, for example, CN - China, US - USA, DE - Germany.

Official and complete information is available here (PDF document, English).

To check if your tracking number is up to standard, use the form provided on the UPU website (Excel spreadsheet).

The seller provided a tracking number, but there is no movement of the parcel.

There may be delays in getting information to the mail monitoring system. The normal situation is a delay of 3-5 days.
The seller provided a pre-reserved number, but the package has not actually been shipped yet. Wait 3-5 days and clarify the situation with the seller.

I just paid for the order, and the seller already gave me a tracking number. All this is suspicious.

There is nothing suspicious about this, because abroad there has long been a system for reserving postal items that are purchased in advance. The seller only needs to enter the addressee’s details and print out the finished form with a tracking number.

What information can I get from my tracking number?

Using the tracking number you can get the following information:

method of sending MPO;
where (export) and where (import) MPO is moving;
find out the stages of movement of international goods - export, intermediate delivery points, import, customs clearance, delivery to the addressee within the territory of the recipient’s country;
mass of MPO (not always provided);
Full name and exact address of the recipient (usually this information is available on official trackers of postal and courier services).

Judging by the track number, the parcel is heading to another country.

The seller mistakenly provided the track number of another parcel or confused the numbers. Ask for clarification on this point.
There was a failure in the mail monitoring system. The parcel will still be delivered to its zip code and address.
The seller deliberately provided a different track number; the parcel might not have been sent at all, hoping for the lack of experience or inattention of the client. Chinese sellers often sin with this.

The IPO tracking number has a non-standard appearance. Why?

The standard tracking number of the form XX123456789XX is specific only to national postal operators that are members of the Universal Postal Union (UPU). There are several common reasons for receiving a non-standard tracking number:

The parcel was sent through large private delivery services - DHL Express, UPS, Fedex, SPSR, Meest, etc., which have their own internal standards for generating a tracking number. Typically, this number has only a numeric format and is tracked on the websites of these services or on aggregator trackers;
The package was sent from China via local carriers.
The seller made a mistake when writing the tracking number. Here you need to check with the seller that the number provided is correct;
the seller knowingly provided a false tracking number in order to deceive the customer. This is typical for Chinese sellers on Aliexpress. In this situation, only a dispute will help.

My order was sent through a national postal operator, but they did not provide me with an international tracking number. Why?

Not all postal items automatically receive an international tracking number. The fact is that all MPOs are divided into “small packages” and “parcels”. A standard small package (parcel) is considered to be a shipment weighing less than 2 kg and is not assigned a tracking number. In some cases, it is possible to register such an IGO for an additional fee and receive a tracking number. MPOs weighing more than 2 kg fall into the category of parcels and are assigned a tracking number, but even in this case it does not always have an international format. Parcels are divided into regular and priority (registered). The latter have an international tracking number.

Who should provide me with the tracking number?

In the case of purchases in foreign online stores and auctions, the tracking number is provided by the seller after payment for the order.

What determines the speed of MPO delivery?

There are a lot of conditions and factors here. The main ones include:

choice of delivery method - regular or priority (express) mail;
choice of delivery operator - state postal service or private express carrier. The delivery speed of private courier services can be 3-5 times faster than using regular postal services;
features of the work of postal operators in a particular country. For example, US Post USPS is much faster than Russian Post;
distance between sender and recipient;
depending on the time of year, weather conditions, disasters. For example, during the Christmas sales and pre-New Year rush, the flow of parcels increases sharply and postal operators do not have time to process all parcels on time. This causes delays.

When exactly will I receive my parcel?

There is no exact answer to this question. In this case, it is much more accurate to use the concept of expected delivery time. The website of each national postal operator contains information about the average delivery time by one method or another to a specific country. Stores also provide this information when choosing a delivery method.

The situation is clearer with courier carriers - DHL Express, UPS, Fedex, SPSR, etc. In 80% of cases, delivery is carried out the same day or within the next 3 days (if there are no problems at customs).

Delivery times for standard MPOs to Russia from the USA and European countries vary within the following time limits:

EMS shipments - 7–14 days.
Registered parcels and parcels - 14–30 days (depending on the distance from key centers of international postal exchange).
Simple packages and parcels - 18–40 days.
The average delivery time for parcels and packages from China and Southeast Asian countries is about 21–40 days.

I was sent a parcel weighing 1 kg (for example), but according to the track number in Russia, the weight became 0 (or much less than 1 kg). What is this connected with?

This is a very common situation when, after exporting to Russia, the parcel “loses weight” down to 0 grams. Some sorters are just too lazy to weigh each MPO and enter this data into the tracking system.

The second option is sadder. If at any stage of delivery or customs clearance the parcel suddenly loses weight, this may indicate theft of the investment. This is a direct reason to insist on opening the parcel at the post office upon receipt. A parcel with a difference in weight must have a corresponding certificate.

The DHL Express, UPS, Fedex parcel was detained at Russian customs (sent to the store). For what reason?

The most common reason is exceeding the investment value limit for courier MPOs, which for Russians is 200 euros. You can read more about the features of courier services in our articles:

Also, some courier services organize delivery only to large cities of the Russian Federation, and if you are a resident of a small town on the periphery and are unable to come to the company’s office, the parcel will be sent back.

My package ended up in another country. What should I do?

There are two possible reasons for this:

The parcel is delivered in transit through third countries and the final destination has not changed. There is no need to worry, this is normal practice. Especially when delivered by courier services.
The seller mixed up the tracking numbers or entered the delivery address incorrectly. This happens extremely rarely and the problem should be resolved directly with the seller.

The package was sent from the USA via USPS. What is this and where can I track such parcels?

Parcels sent by USPS can be tracked on the official USPS website or on our tracker.

Most Common USPS Statuses

Electronic Shipping Info Received - information about the postal item was received in electronic form.

Shipment Accepted - accepted from the sender.

Arrived at Sort Facility - arrived at the sorting center.

Processed at USPS Origin Sort Facility - the mail item has been sorted at the postal collection point.

Dispatched to Sort Facility - left the sorting center.

Notice Left (Business Closed) - the postal operator attempted to deliver the parcel, but delivery did not take place, because The delivery location was closed. A receipt was left for the recipient.

Processed Through Sort Facility - The mail item has left the postal sorting facility in the direction of delivery (export to the destination country).

Customs Clearance - transferred to customs.

Customs Clearance delay (Held in Customs) - the parcel is detained at customs.

Customs clearance processing complete - customs clearance is completed.

Delivered - delivered.

How do I know when my USPS mail has left the USA?

Most often, IGOs leave the United States when the following statuses are assigned:

Processed through USPS Sort Facility, JAMAICA, NY 11430
Processed through USPS Sort Facility, LOS ANGELES, CA 90009
Processed through USPS Sort Facility, CHICAGO, IL 60666
Processed through USPS Sort Facility, MIAMI, FL 33112
Processed through USPS Sort Facility, CHICAGO, IL 60688
or International Dispatch

Where can I get information about the work of the German post office Deutsche Post DHL and where can I track parcels from Germany?

Detailed information about the work of the German state post and how to track IPOs from Germany can be found in our

Delivery from England via Parcel Force. What is this?

Parcel Force is the express delivery division of the UK's Royal Mail. In Russia and the CIS countries, Parcel Force shipments are delivered by local EMS services. You can find out detailed information about the work of the Royal Mail of Great Britain from ours.

Shipping method on eBay is International Priority Shipping to Russia. What does it mean?

In this case, delivery to Russia is carried out under the terms of the eBay Global Shipping Program, which implies the presence of an intermediary in the USA at the delivery stage. More detailed information is available in our.

The online store offers direct delivery to Russia (CIS countries) through the company Borderfree (FiftyOne). What kind of company is this and where can I track the progress of my order?

Borderfree is an American logistics company that provides American stores with delivery services to international customers. The company operates according to a conventional sweat forwarder scheme, that is, it collects orders from stores in its warehouses in the United States and then forwards them to a customer outside the United States. The company charges a commission for its services. Borderfree's contractors for delivery to Russia and the CIS countries are the courier companies DHL Express and SPSR. You can track the movement of parcels on the company’s website using your order number and email address.

Delivery from China (Aliexpress and other stores) via Swiss Post and Sweden Post

Recently, many sellers on Aliexpress offer a choice of delivery via postal operators in Switzerland and Sweden. For many, this raises a logical question - what do China and Swiss Post have to do with it?! The point here is that Swiss Post and Sweden Post have representative offices in China and deliver parcels from the Middle Kingdom with a transit point in Switzerland and Sweden, respectively. The Chinese began to use the services of European carriers due to serious bans on the shipment of Li-Ion batteries by China, Hong Kong and Singapore Post. Delivery scheme: Singapore - Switzerland/Sweden - Russia (other countries). The track number for such shipments is RXXXXXXXXXXCH for Swiss Post and RXXXXXXXXXXSE for Sweden Post.

You can track it on the Swiss Post website www.swisspost.ch and the Sweden Post website www.posten.se

My package was lost (the attachments were damaged, completely or partially missing). What should I do?

If the parcel was lost, you should contact your post office and write an application to search for the parcel.

In order not to become a victim of unscrupulous customs or postal workers and not to receive a brick instead of an iPhone, you should familiarize yourself with receiving parcels at Russian Post offices

What does “sent to airline” status mean? How long will it take for the parcel to arrive after receiving the “sent to airline” status?

“Sent to airline” is the last status that a parcel can receive while in China. Once the package has received the “sent to airline” status, it is no longer under the control of China Post. As a rule, the parcel arrives in the destination country within 2-4 weeks from the date of receipt of the “sent to airline” status. Typically, the “sent to airline” status does not change until the package reaches its destination or is delivered to the recipient.

Be careful if more than 30 days have passed after receiving the “sent to airline” status and you still have not received the package. Perhaps it got lost or its shipment was delayed in another country. In order for the seller or store to return your money, you need to file a claim.

What does the “Import Security Scan” status mean?

If your package has received the “Import Security Scan” status, there are three options:

If the parcel was not originally sent from China, and the LOCATION column indicates a city in China, for example, Beijing, Shanghai, etc., this means that the parcel was delivered to China, and will be delivered to the recipient after customs clearance. See the question How to get a refund for a lost parcel or a parcel that took a very long time to be delivered.

What does the “Import Customs Scan” status mean?

If your package has received the “Import Customs Scan” status, there are three options:

If the package was originally sent from China and the LOCATION column shows a city in China, such as Beijing, Shanghai, etc., it means the package was sent back to China from overseas. Typically, the package is sent back to the supplier and the recipient will receive it later if the supplier pays an additional shipping fee and sends the package again.

If the package was originally sent from China and the recipient's country is indicated in the LOCATION column, this means that the package has been delivered to the customs office of the destination country and will be delivered to the recipient after customs clearance.

What does the status “In Customs-Control warehouse” mean? How long will it take?

The status “In Customs-Control warehouse” means that the parcel is in a customs warehouse awaiting inspection before export or airmail.

What should I do if the status of my parcel does not change for a long time from the status “Export Security Scan”, “Export Customs Scan”?

What does the status “Success find: 0 items!” mean? or “China Post has not received the parcel”?

If you tracked the parcel by tracking number and the status of the parcel is “China post has not received the parcel” or “Success find: 0 items!” (“Result - 0 parcels”), this means that the seller (supplier) gave you a non-existent (invalid) tracking number, which is not assigned to any sent parcels in the China Post database.

There may be several reasons:

The tracking number is incorrect.

Less than 48 hours have passed since the seller sent the goods, China Post has not yet updated the information about the parcels.

The seller has not shipped the items for some reason, such as “out of stock,” but plans to ship them later.

To understand what is being discussed in the three points above, you need to know how the parcel tracking system works by number:
China Post can easily attach a label with a non-existent number to any package. The tracking number is invalid and the parcel cannot be tracked until China Post assigns the tracking number to it. Paypal, ebay and Aliexpress sometimes receive non-existent tracking numbers from many scammers who send these numbers to fill out payment information. Many marketplaces such as ebay or Aliexpress require the seller to ship the order within 24 hours of payment, so some sellers may provide a non-existent tracking number to avoid penalties. Later, when the seller restocks the goods, he uses the same tracking number to ship the goods, and using this number it will be possible to track the parcel on the website within 48 hours after the actual date of dispatch.

What should I do if the status of my parcel is “Success find: 0 items!” or “China Post has not received the parcel”?

If you received the tracking number within 48 hours after shipment, you may need to wait two more days until the China Post database is updated.
If you received a tracking number more than two days ago, you may need to contact the seller and check with them for the real shipping date and real parcel number. Tell the seller that you want to track the package using the number on the website within 48 hours after shipment, otherwise you will file a claim. Typically, the seller provides a new tracking number, actual shipping date, or planned shipping date, which can be checked later on the website.
If the seller again gives you incorrect shipping information or doesn't respond at all, you should file a claim with ebay, Aliexpress or Paypal and ask for a refund. You can also leave negative feedback about the scammer after your refund.

What does the “Export Security Scan” status mean? How long will it take?

What does the “Export Customs Scan” status mean? How long will it take?

“Export Customs Scan” means that the package is ready for customs inspection. Once the customs check is completed, the parcel will be sent by airmail.

What does the status “Arrival at inward office of exchange” mean?

“Arrival at inward office of exchange” means that the parcel has been delivered to the customs office of the destination country. Once customs clearance of a parcel received from abroad is completed, the parcel will be delivered to the recipient by the postal service of the destination country.

What does the status “Departure from outward office of exchange” mean? How long will it take?

“Departure from outward office of exchange” means that the parcel is ready for customs inspection. Once the inspection is completed, the parcel will be sent to airmail.

What do the statuses “NULL”,”PEK NULL”,”PVG NULL”,”Opening” mean?

Some users, after searching on other sites, see that the parcel status is “NULL”,”PEK NULL”,”PVG NULL” (“PVG NULL”) or “Opening” ) etc. In fact, these strange statuses are errors resulting from incorrect translation of the China Post database.

How to file a claim and request a refund for an incorrect parcel number and a parcel that was not received?

Many recipients whose parcels are delivered by China Post often ask the following questions:

The tracker site informs that the parcel was returned to the seller, but he does not confirm receipt of the return and refuses to return the money, how can I get the money back?

The tracker shows that the package was returned to the supplier, or displays the status “unsuccessful delivery”. How can I get a refund from China Post?

The parcel status has not changed for more than 40 days, I still have not received the parcel, can I contact the seller or China Post about a refund?

The answers to these questions are almost the same:
China Post does not deal directly with the recipient. China Post accepts inquiries and claims only from the supplier who has an original receipt for acceptance of the goods for transportation.
So, it is better for the recipient to use the mechanisms provided by ebay, aliexpress, paypal and file a claim for non-receipt of the parcel as quickly as possible.

Once you have filed a claim, the seller must confirm that the package was successfully delivered to the buyer. If he/she cannot provide such confirmation, the money will be automatically returned to the buyer.

How to file such a claim for non-receipt of a parcel?
On ebay, paypal and aliexpress there is a link to a web page called a "dispute resolution center" or "claims center". You can file a claim for non-receipt of your parcel there. All detailed manuals can be found on the website:

Is there a period when I can file a claim for non-receipt of a parcel?
YES. On ebay and paypal you need to file a claim within 45 days of payment. On aliexpress this period is 60 days.

What if I missed the claim deadline but still want a refund?
If you missed the deadline for filing a claim, the only thing you can do is contact the seller. Large sellers with a lot of positive reviews are more likely to offer an option that suits you in exchange for a positive review. This will increase sales in their store.

What if I purchase items from a site that does not have a "claims center" and I did not pay through PayPal?
Unfortunately, in this case it will not be easy for you to get your money back, often impossible. Therefore, we advise you to buy goods from Chinese sellers on large trading platforms such as ebay, Aliexpress, Amazon, DX, etc., with a high level of buyer rights protection.

If you buy goods on little-known sites, try to pay for purchases through Paypal. NEVER use bank transfers, money transfer systems such as Moneygram or Western Union, electronic currencies such as bitcoin to pay for goods, even if you make purchases on well-known sites - ebay or Aliexpress, but from unfamiliar sellers.

If a problem does occur and you paid for the purchase with a payment card, you can contact the bank and use the chargeback procedure. The procedure is described in the article:

Parcel status from China Airlines, place PEK. What is this?

The PEK code is assigned by the International Air Transport Association (IATA) to Beijing Capital International Airport. This status means that the parcel has been sent from this airport to the destination country.

When making purchases in foreign online stores, we are all one way or another faced with the issue of tracking the postal item by which the purchased product is delivered to us.

This article will discuss general issues related to tracking international mail items (IPO). The general principles by which IPOs are divided into tracked and untraceable, the main delivery stages that items go through, will be discussed. The issue of the structure of international tracking numbers assigned to IGOs is separately considered.

We will also talk about average delivery times and factors that greatly influence these terms. A separate section will provide information on the possibilities of tracking IPOs on the websites of state postal services of the countries of the sender and recipient, as well as the use of universal independent services for tracking.

You can always find other additional information on these issues, as well as on customs clearance of international mail and the work of individual postal services in the wiki section of this site.

Basic principlesTraceable and non-traceable IGOs

IPOs (international postal items) are divided into two main categories:

Parcels (over 2 kg)
Small packages (up to 2 kg)

MPOs are also divided into:

Registered (Trackable)
Unregistered (no tracking)

Parcels, as well as any shipments via EMS, are always a registered shipment, but small packages can be either registered or unregistered.

A registered IPO in the country of departure is assigned a unique 13-digit tracking number, by which you can control the movement of the IPO from sender to recipient, using the tracking services of the national postal operators of these countries or independent tracking services.

The tracking number for registered small packages always begins with the letter R (Registered).

Accordingly, tracking the movement of MPO using tracking services is only possible for EMS shipments, parcels and registered small packages, provided that you know the tracking number.

Examples of tracking numbers:

CQ123456785US – postal item from the USA (parcel)
RN123456785US – postal item from the USA (small package)
EE123456785US – EMS shipping from the USA
RA123456785CN – postal item from China
RJ123456785GB – postal item from Great Britain

The last 2 letters in the tracking number indicate the country in which the item is accepted for shipment. You can read more about the structure of the track number in the next section.

When an unregistered MPO arrives in Russia, Russian Post assigns it an internal tracking number of type RA*********RU. This number is internal information of the postal operator and is used for internal accounting of incoming international mail and subsequent settlements with the postal operator of the country of departure.

The recipient can find out this number only upon receipt of the IPO.

Track number structure

According to the rules of the UPU (Universal Postal Union) (standard S10), the IPO track number consists of 9 numbers and 4 letters. Track number structure: XX*********XX, where X are letters and * are numbers.

Example: RA123456785GB

The first two capital Latin letters indicate the type of postal item. Here are the main ones:

LA-LZ - unregistered MPO weighing less than 2 kg (small package). Not tracked.
RA-RZ - registered MPO weighing less than 2 kg (small package). Tracked.
CA-CZ - registered MPO weighing more than 2 kg (parcel). Tracked.
EA-EZ is a registered IPO, issued as an express shipment (EMS). Tracked.

Next, the track number indicates an eight-digit digital unique IPO number. According to UPU rules, it cannot be repeated for at least one year. The last (ninth) digit is a verification code calculated using a certain mathematical function of the item number.

At the end of the track number, two capital Latin letters are also indicated, which abbreviated the country of the sender according to the ISO 3166-1-alpha-2 code standard. For example, CN - China, SG - Singapore, GB - Great Britain, DE - Germany, US - USA, etc.

2. greatly simplifies the procedure for tracking registered mail items using the track number provided by the user and combines tracking systems of postal services from 27 countries around the world. Allows you to create lists of verifiable track numbers and keeps statistics on average delivery times for items from different countries. Allows you to predict the time it takes for a shipment to pass through one or another stage of delivery.

3. - can be installed on both PCs and personal mobile devices. The list of supported services includes more than 250 email services. Allows you to create lists of verified track numbers. In addition, it is possible to add user data to the tracking number, which allows you to have accurate information about all the events that occur with a specific order from the moment it is paid for in the store until the moment it is delivered to the recipient.

In addition to the above, there are many other mail tracking services with different capabilities and different composition of supported mail services, so there is no particular point in listing them. The only thing that stands out a little apart is , which does a good job of tracking China Post parcels, but has a rather inconvenient interface and does not support many of the recently emerged local Chinese logistics companies.

Why does the average buyer need tracking?

In this final section I would like to say a little not only about the technical side of the issue, which the article was devoted to, but also about the psychological side of the issue of tracking. And also talk about the general purposes of tracking.

It is quite understandable that all buyers want to receive their goods as quickly as possible and secretly hope that the goods sent, say, from China or the USA will reach the recipient in Russia in a week. But, alas, miracles do not happen, and when choosing delivery of goods by the regular state postal service, you need to be mentally prepared for a wait of 3-4 weeks.

During this time, someone will check their track number only a few times to make sure that the shipment is moving, and someone will check their track number several dozen or hundreds of times... Of course, the latter is more typical for newcomers to online shopping and their excitement even somewhere justified. But the truth lies in the fact that no matter how many times we check our track number, the package will not move faster! Therefore, you still shouldn’t be so paranoid about tracking issues.

In essence, tracking is a tool for monitoring the physical movement of a shipment, in principle, a tool for monitoring compliance with delivery deadlines. And the shipment tracking data, for example, will be very useful to you if you decide to make any claims to the postal services regarding the delivery of the item or the speed of delivery.

Therefore, three main tracking purposes can be defined:

Informational - when the recipient simply tracks the movement process and delivery time of his shipment, receiving information from tracking systems.
Control - when the recipient, using information from tracking systems, can control the timing of the shipment at certain stages of its processing and delivery in order to correlate these timing with the control delivery dates and receive any compensation from the postal services in case of non-compliance with these deadlines.
Evidentiary - when information from tracking systems serves as evidence in possible disputes between the sender and recipient, in case of failure to receive the shipment or its loss (alas, this also happens sometimes)

To reduce the time spent on the tracking process itself, it is of course recommended to use independent tracking services that allow you to create lists of tracked track numbers. The track number is added there once and only then you can easily view the tracking results once every 1-2 days. This significantly reduces the time it takes to track all your parcels and saves you stress.

Good luck with your shopping and fast shipping!

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Flyt Logistics Co., Ltd. is a leading service provider engaged in international air mail, international air express and international storage and distribution, also one of the first partners and recommended logistics service providers of China EBAY. The company provides various post, storage and distribution, order management system, for multinational electronic commerce operators.

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BQC International Logistics has the qualification of customs declaration and inspection, road transportation, express operation license and other related operations approved by the state administrative authorities in the logistics industry. The company's logistics products are diversified into four parts: international express, international air transportation, international special line and postal parcel.

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BuyLogic was set-up in 2011 in Shenzhen with a vision to provide a global one-stop warehousing & distribution solution in the B2C ecommerce market, with branches in Guangzhou, Shanghai & Yiwu.

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Shanghai Wise Express was set up in 2002, is a professional team to provide international logistics services. Wise rely on independent research and development of the logistics management system for businesses to provide the best logistics solutions and services.

Anjun logistics was founded in Shenzhen at 2011 which was the earliest international logistics focusing on B2C Cross-border electricity supplier service.

Tracking parcels from China and other countries

4.4 (87.69%) 1659 ratings.

Don't know where your package is? We offer you a list of the best tools for tracking packages from any store, including Aliexpress standard shipping and Ebay.
Modern postal services provide a tracking number for the postal item so that the recipient can independently track where the parcel is located. Let's look at how this can be done using the example of tracking mail items by ID from China.

How to find out where your package is online:

Enter the track code, click “track” and find where your package is located.

Where is my parcel? Manual parcel tracking option

If you want to check tracking numbers with maximum convenience and find out where your parcel is currently located, then universal online trackers for searching postal items will help you:

Advanced package tracking option

In principle, there is little point in updating the status of parcels more than once a day. But if you want to track your parcel as accurately as possible, you can do the following:
1. If sent by Airmail (China post Registered Airmail), then first track the parcel before import:
ChinaPost (China Post) –
HongkongPost (Hong Kong Post) –
SingaporePost (Singapore Post) –
and after import you continue to track (until receipt) here:
Post office -
2.If sent via EMS (EMS China Post Express Mail Service), then the procedure is also divided into two stages.
Track to import (check whether shipped from China or not):

after import:

In addition, if the parcel is delivered by the EMS service, you can always call their operators and clarify current data about the parcel by calling 8-800-200-50-55 (24 hours a day, free calls from anywhere in Russia)

Statistics of shipment times

Information on delivery times for parcels can be viewed on the statistics server

Bonus! Parcel tracking programs

Do you want to find out where your package is without going to websites? You can install a parcel tracking program on your computer that will automatically check the status of an unlimited number of track codes!

This option (it seems a little ineffective to me, but oh well) suggests installing a special program on your computer (connected to the Internet).
I won’t describe this option in detail, I’ll just provide links and screenshots:

Besides:

Tracking postal items via mobile devices:

Track your parcel using mobile devices.
The official Russian Post application is available for devices and .

FAQ

What does NULL status mean (response from user nickname CTRL-F)
As China Post explains to its clients, the introduction of new statuses in tracking international shipments is intended to remove the accusation against China Post of unreasonably increasing the time it takes for parcels to arrive in Russia, etc. NULL status – no parcel in China (has already cleared customs and is interpreted as a departure of an airplane flight). The next entries after NULL are information about transit movement at airports along the route of the parcel (airport coding according to IATA). Example PEK - Beijing, PVG - Shanghai, FRA - Frankfurt. And the last entry is the destination country code. This information was sent to me by my regular supplier from China.
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And with the help of this tool (), you can check the correctness of the track number, as well as calculate the verification code using the known track number of your parcel.

Everything is very simple - to track a registered letter from the Russian Post, you just need to know its unique identifier (➤ where to find it, read here) ✅ Next, you will only need one action, maximum one and a half :) ➤ Enter the postal identifier of the registered letter in the tracking form and click on the image “magnifying glasses” - we will happily and quickly do the rest for you.

In a maximum of 10 seconds ⏳ our robot will track the letter and show all the information on the screen.

How long does it take for a registered letter?

Distance between transportation points. The letter can be delivered within 24 hours after sending if we are talking about sending it within the same city. Sending a registered letter usually takes no more than 2 days within the cities-subjects of the Federation, or by the administrative centers of the district district. If the destinations are located at long distances (from 1000 km or more), then it is more difficult to answer how long it takes for a registered letter?
Weather. Delivery times for registered letters (as well as any other RPO) of Russian Post are calculated based on average statistical data, which does not take into account possible deterioration of weather conditions. This is especially true in winter because... heavy snowfalls do not allow special postal transport to quickly cover the route.
Possible errors when filling out the form or when transferring data to the pochta.ru database. We know of cases where mistakes were made by the sender or the postal worker. Most often they are associated with an incorrectly filled address or a postal code that does not correspond to it. In such cases, registered mail may be sent via the wrong route.

You can find out the estimated delivery times for registered mail by calling the Russian Post hotline ➤link to page with phone number. Or use the calculator for calculating delivery times for letters on a special page of the Russian Post website: ➤https://www.pochta.ru/letters.

To find out how long a registered letter takes, enter the starting and final destinations, then the estimated weight of the letter or the number of sheets in it and the delivery method.

how long does it take for a letter from pochta.ru

Tracking Russian Post letters by track number

✅ Our online service provides the service of tracking Russian Post letters by track number - it is completely free, and the tracking process is faster ✈ than most similar sites.

➤ To track a letter by number, you need to enter it in a special window and click on the “tracking” button - we have this function performed by a “magic magnifying glass” :)

This is the track number assigned to the letter at the Russian Post office. If at this stage a question arises in your head - what is it? ➤ read the answer here.
A good, high-quality online email tracking service - don't worry, you've already found it :)

Enter the number into the window for tracking letters and click on the “magnifying glass” image - you see, tracking a letter is not as difficult as it seemed;)

How to track regular or registered mail by last name?

✅ There are often cases when site users were interested in the ability to track letters by last name. ➤ The good news is that we know all the existing ways to track a letter, but there is also unpleasant news - unfortunately, this is currently impossible to do by last name. If any of the Internet resources offers you tracking by last name, we do not recommend doing this. As you probably know, “demand creates supply” and sometimes people who are not as good as us :) try to make money on this. Under the pretext of tracking the letter, you will be asked to enter your last name, and then most likely send an SMS and believe me, it will not be free;). As a result, you will not receive the promised information on the letter, thank you for your attention - be careful and good luck;)

What is a mail ID and where can I find it?

➤ So, let's try to quickly bring you up to date and tell you in a couple of sentences what a track number is - also known as a postal identifier. Oddly enough, none of these designations are used by the Russian Post in the check, which they kindly provide to you at the branch. ✅ RPO is exactly the official designation of this miracle number :) “RPO” stands for registered mail and it is this identifier that makes it possible to track your letter among thousands of others. As we already hinted above, you can find the tracking number of the letter in the cash register receipt, especially for you we took a photo of the Russian Post receipt and indicated the location of the track number with a hefty red arrow, good luck in the search;)

pochta ru track a letter by number

How to fill out an envelope?

It is necessary to indicate the sender/recipient addresses and their full names as clearly as possible
You must enter the Sender's contact information in the lower right corner.
Fill in the upper left corner with the Recipient's data

Full “Last Name First Name Patronymic” of the recipient and sender. If the recipient/sender is an organization, you can indicate its short name.
Numbers: streets, houses and apartments (if it is an apartment building and not a private house)
Full names of the settlements of the sender and recipient of the envelope
Name of district, region, region or republic
If the envelope is sent to another country, you must indicate its full name
PO Box number - if the envelope needs to be delivered to a location other than the recipient's address.
Please fill in the postal codes of the recipient and the sender carefully; due to an error in one digit, the envelope may “go” to the wrong place.

Below is a sample of how to fill out an envelope correctly:

how to sign an envelope

Thank you very much for choosing our service - we appreciate it and are constantly working to improve the entire process of tracking Russian Post letters.