MTS ban on connection of paid services. How to disable the services "My content" and "Prohibition of content" on MTS

Russian mobile operator provides services High Quality. To improve the quality of service, additional options have been developed that are not used by every subscriber. Among these services, it is worth highlighting content mailing and MTS payments. After blocking options, many users have a question about how to remove the ban on MTS payments. Before carrying out actions, you should study the sequence of actions in detail.

The "Block content" option is designed to block SMS to short numbers. This does not allow you to connect paid options provided as part of the newsletter. When entertainment content is blocked, for example, the Dating, Jokes, News, etc. service, the user loses the ability to send SMS to paid numbers. It turns out that even if there is a need to transfer funds to pay for entertainment services, it is not possible to carry out the procedure.

The need for blocking arises in the following cases:

Introduction of restrictions on access to 18+ content.
Irrational use of funds on corporate numbers.
Prevention of accidental activation of paid services.

Disabling the distribution is used by persons of retirement age and parents who purchase SIM cards for their children. The cost of the service is 1 rub./essence. Connection is free of charge. The option is valid on the territory of all subjects of the Russian Federation, in Belarus, Kazakhstan and Ukraine.

How is the connection

In order to check if the service is connected, send an SMS to the short number 8111. In a minute, the user will be sent a list of active subscriptions. Simplified version - USSD request *152# .

To activate the service, you can use one of the following methods:

Send USSD request *984# and follow the instructions.
Call to service center by short number 0890 .
Appear in person at the office of the company, taking with you an identity document.

If the connection after the performed actions did not occur, then you can use an additional method - send a malicious SMS to tel. 6333 . This is a common complaint and there is no charge to send it.

Before activating the service, you should clarify the following points for yourself:

The option does not remove existing connections.
There is no guarantee of getting rid of subscriptions 100%.
No access for some tariff plans and regions.

The ban on MTS payments can be activated independently. The purpose of the connection is to control the personal balance for unforeseen expenses. This is much more convenient than constantly checking for any connections.

How to disable the ban on MTS payments

Before you lift the ban on MTS payments on your own, you should carefully read all the possible methods and choose the most suitable and convenient for yourself. The easiest way is a personal account on the official website of the company. You can use special combinations via phone or contact the company's office, taking your passport with you to confirm your identity.

Deactivation of "Prohibition of content" is needed in the following cases:

The need to connect paid content.
Pay for services or make purchases using short numbers.

Any information may be helpful. If earlier the subscriber did not need, for example, to send out the weather, then after a while, such a service may become useful.

How to remove the ban on MTS payments in your account

In order to disable the newsletter via the LC, you need to perform the following steps:

Register on the official website of the company.
Log in to the system using your username and password.
Enter the "Additional Services" section.
Remove the established ban on payments.
Save your changes.

How to remove the ban on MTS payments from your phone

You can disable the set restrictions using your phone by sending a USSD request *985# . In a few minutes, the subscriber will receive an SMS notification that it is possible to use the newsletter service.

Contacting the office

If the phone prohibits sending text messages to short numbers, then you can contact the office to remove the restrictions. An employee of the company will make all the necessary manipulations after the identity of the applicant is established.

Virtual Manager

To improve the level of service, a new online-manager window has appeared on the official website of the company. Users can ask questions at any time convenient for them. If necessary, you can send a request for disconnection by providing the requested information.

Often, subscribers are faced with unplanned debiting of funds from their balance sheet. This situation is accompanied by accidental use of content, for example, entering a paid mobile app. With a random click, you can send an SMS to a short number, and get a subscription, for which an additional fee will be charged.

The Content Ban service can be called one of the most useful among all the services and options of mobile operators.

Content providers sell their services through a mobile operator or independently. As a rule, the offers are informational and entertaining in nature. The mobile operator does not have the ability to control the areas of interest of the subscriber, and the responsibility for using paid subscriptions lies with the subscriber.

If you do not want to use infotainment subscriptions, receive paid mailings, then the “Prohibit content” option solves this problem. With its help, you are limited access to calls and SMS messages to short numbers, except for MTS service phones.

Reference! The ban does not apply to short numbers of a mobile service provider, notifications from banks.

When the "Content Ban" service is activated, the blocking is activated, which means that the subscriber will not be able to:

receive calls and SMS messages from short numbers;
call short numbers;
send SMS to content numbers.

The use of the ban function is also justified by the fact that among the numerous offers from content providers there are applications of dubious content, and the amount for activating such a subscription for a month is quite substantial - up to several thousand rubles.

How to view your subscriptions?

You can get information about your subscriptions using any of the following options:

content service management is possible through Personal Area MTS in the "Services" - "My Content" section. On the My Content portal, you can manage subscriptions, as well as receive information on completed orders;
using the "Expense Control" service, you need to send a combination *152# - call, then select the item 2 to view the subscription catalog or your current subscriptions, or to cancel all subscriptions;
in automatic mode *152*22# - call;
contact a contact center specialist;
send to number 8111 SMS text 1 , and you will receive a list of all paid connected services and information about the cost of these subscriptions.

Personal account - service "My content" MTS

How to connect?

You can enable the “Prohibition of content” option yourself in the following ways:

by number 0890 by contacting a specialist of the center;
you can contact the MTS communication salon, be sure to bring an identity document with you;
in the user's personal account on the official website;
to enable, enter the command *984# - challenge.

Reference! Only the owner of the number can activate the ban by providing his personal data.

How to disable?

You can cancel the ban yourself:

call to 0890 or by contacting a communication salon, the owner of the SIM card will need proof of identity;
to disable it, you can use the personal settings of the Personal Account in the "Services" section;
You can remove the service by sending the command *985# - challenge.

Price

Subscribers who decide to install the service do not know whether it is paid or not? So, the connection and disconnection of the ban is free of charge, the fee for the action of the option is not charged.

If you are switching to a corporate TP, the ban is automatically disabled.

Useful on the topic

The service is relevant for those who have small children, elderly or visually impaired people in the family. It will save you from additional expenses and accidental activation of unnecessary subscriptions.

"Content ban" is automatically disabled when subscribers switch to corporate tariffs.

List of useful numbers and USSD commands that are useful to know for content access control:

*152*22# - informing;
0890 — contact service center;
8-800-250-0890 - communication with the operator from any numbers;
*984# — activation of the ban;
*985# - cancellation of the service.

Conclusion

The “Content Ban” service allows you to control the funds on your account, gets rid of annoying ads and unnecessary information. You can protect yourself from mailing lists and promotional offers.

When sending SMS to a short number, you can accidentally activate a subscription to paid content. In this case, money will be spent from your account, and you will notice this only after a while. In order not to become a victim of fraud, you can connect an option called "Prohibition of content" from MTS. It will block all calls and SMS sent from the content number.

Do you want to protect yourself from unpleasant expenses, as well as get rid of annoying paid advertising? Then, if you activate the "content ban" service provided by MTS, you will stop worrying about losing money. Ideally, this option is suitable for pensioners and children, who are often unwitting victims of short numbers, and often lose money on their mobile device.

By connecting the "content ban" option from MTS, you no longer need to be afraid that your mobile phone an SMS will be sent to a short number. Now you don't have to worry about money on your mobile device and you won't fall into the clutches of scammers.

This service provided by MTS, when connected, will block all SMS received from the content number. When you try to call or send a message to him, "content ban" is also activated. This is the only service that can disable MTS info. The important thing is that the numbers of useful services and SMS banking will not be blocked.

Note! If you are authorized in the MTS Personal Account, you will be able to view the services and subscriptions connected to your mobile phone. To do this, you need to register on the MTS website yourself or come to the operator's service center cellular communication. You must enter your phone number and SMS. A message of numbers will be your password, which is a confirmation of entering the "Personal Account". After that, you need to find the “Service Management” tab in the menu (you can turn them off there). You will see a table with connected services. Thus, you yourself disable unnecessary paid and free services and subscriptions.

Ways to connect the service "Prohibition of content"

The option to prohibit paid content from MTS can be activated if you contact any MTS store. You can also get this service by calling 0890 . This is a helpline number. When you call this number, you can also find out about other services you have connected and paid subscriptions. To do this, you should wait for the answer of the MTS consultant. You can also take independent actions to connect the ban option, include it in your list of services. To do this, use the "Personal Account".

Attention! When calling for information, the operator may ask for passport data.

The connected service "Content ban" from MTS did not stop the receipt of messages with advertising? Then you need to contact the Antispam service from MTS with a complaint. Send the text of SMS advertising to the number 6333. "Content ban" will not block the message that you sent to this number, since it is a service number. A response from the service should be expected within a day. A message coming soon from this number will contain information on how to get rid of this ad.

Ways to disable the "Content ban" service

To disable the "Content ban" option of the operator and use content numbers, you need to contact the nearest MTS store or call the MTS help desk at service number 0890. Disabling this option with the prohibition of advertising can be done through the "Personal Account".

The “content ban” function from MTS is a great option for those who are tired of constant messages from unknown short content numbers.

MTS has many useful services for subscribers. Many users often face the problem of automatic subscriptions that occur randomly and without the consent of the subscriber. For example, a subscriber can send a message in response to some kind of promotional mailing and, without suspecting it, activate the subscription. Such subscriptions, of course, deduct money from your balance. Only very attentive users who constantly control their expenses can detect such subscriptions, because the amounts debited are insignificant and it is difficult to track what this or that amount was spent on. The "Content Ban" service from MTS is an excellent opportunity to get rid of such unwanted debiting of funds by activating various subscriptions. We will tell you in detail about what “Content Ban” is and how it works in this review.

Description of the service "Prohibition of content"

First you need to understand what content is in a mobile phone. Content is any information disseminated through the media, including through Internet resources. Content can be textual and in the form of media, that is, pictures, music, videos, and so on.

SMS messages that come to your phone from short numbers also contain content, usually advertising. That is why the service from the MTS company is called “Content Ban”.

Paid subscriptions are often activated after visiting various information and entertainment resources, where, for example, registration requires entering a mobile phone number. The user simply registers on the site in order to gain access to all the functions, and as a result subscribes to the newsletter he does not need. Money is debited from the account for such mailings in different ways: daily, once a week, once a month. As a rule, the amounts are insignificant, although there are also quite brazen cases of fraud, when more than a hundred rubles can be debited from the phone balance per week.

The "Prohibition of content" option blocks the possibility of sending messages to short numbers, as well as receiving messages from similar numbers. In addition to blocking messages, blocking calls to short numbers is activated. In this way, the client can avoid the possibility of accidentally connecting unwanted subscriptions. Such a service is especially useful for children and pensioners who do not understand the peculiarities of the provision of services by third-party services.

However, not all short phones are blocked. For example, if a client wants to send SMS to a service number in order to activate any service of the MTS operator, then he can do this without any difficulty, since the “Content Ban” contains a number of numbers that do not raise doubts about their honesty and lack of fraud.

It is worth noting the great advantage of the service - free connection and the possibility of activation for all subscribers, regardless of tariff plan. Only corporate clients cannot use the service.

Blocking Service Capabilities

This service has the following features:

blocking calls and sending SMS to short numbers,
blocking SMS reception from short phones.

This ban does not include short numbers for your Internet banking, mobile operator mailing lists and other useful servers that do not carry any danger. You don't have to worry that this option will block all messages in a row. Only suspicious numbers will be blocked.

Ways to connect the service "Prohibition of content"

If the scheme of operation of this option is clear to you, then it's time to start connecting it. You can connect to the "Content Ban" service from MTS as follows:

Send USSD combination: * 984 # ;
Call customer support at extension 0890 ;
Personally contact one of the MTS mobile communication salons. In this case, you must have an identity document with you.

Of course, the user can do without connecting such options. After all, you can periodically monitor the balance or activate the "" service so that the balance on your account is instantly displayed on the screen of your mobile phone. However, by periodically monitoring your account balance, you may not notice small write-offs, and funds are also debited for activating a subscription. And the service "Live balance" does not display the status of the account after sending SMS messages. Therefore, it is better to activate this service once, especially since it is free, and no longer worry that you can fall for such tricks of scammers.

Attention: If the connected service for blocking unwanted SMS and calls did not work, then send a complaint to the Antispam service. In order to use this service, simply forward the received message from the unwanted short number to the service number 6333 . This number is not blocked, as it belongs to the list of verified. Within 24 hours after sending the complaint, you will receive a response from the service, also notifying you of the methods for unsubscribing from mailing lists.

Complaints can be sent by email. [email protected] or call support and report this fact.

How to manage subscriptions to MTS

After activating the blocking, all messages sent from dubious short numbers will be blocked. However, if you have subscribed to any mailing lists prior to the activation of the ban, then these mailing lists will continue to be valid. Therefore, it is better to check in advance which services you have subscribed to. This can be done in the Personal Account or call the support service at 0890. Employees will announce all your paid subscriptions and, if necessary, help you disable them.

Subscriptions can be managed in the following ways:

Through the Personal Account;
Through the service "My Content";
Using the combination: * 152 * 2 # . With this combination, you can get rid of already existing subscriptions on a paid basis and promotional mailings;
Using an SMS message with the text "2119" or "21190" sent to service number 111.

How to disable the service

If you decide to disconnect from blocking calls and SMS from short numbers, then you can do it in the following ways:

Through the Personal Account. Log in to your Personal Account, open the "My Account" section, then open the "Services" tab. Select the "Content ban" service and disable it;
Through the customer support service at internal number 0890;
At the MTS office (passport required).

Disconnection, as well as connection, is free of charge.

Cancellation of paid content subscriptions to MTS in Russia

It's no secret that mobile operators, in the vernacular OpSoSy, like to connect their subscribers to various paid Additional services. In particular, expensive subscriptions on an ongoing basis, providing the consumer with extremely valuable information, for example, an astrological forecast or photos of girls in swimsuits.

Inexperienced cellular users, including children and the elderly, at one fine moment, can expect unexpected reset, only recently replenished account. And all this, thanks to write-offs for paid subscriptions to the so-called infotainment services connected by the operator without the knowledge and explicit consent of the user.

How to deal with this misfortune similar to frank, in its essence, fraud. Even though it's packaged legally faulty offer form on the provision of services.

Implying implicit consent, that is, if the subscriber loudly, using all the opportunities provided to him by the operator, did not declare his disagreement with receiving paid SMS distribution, then he agrees with everything and just wants to know something from the series “50 poses for making love in a hammock.

Widespread epidemic paid subscriptions (content services generate up to 10% of the revenue of operators) forced the state authorities in charge of the telecommunications industry to influence operators and take measures to reduce the amount of content arbitrariness.

And although, in full, these intentions have not become comprehensive and massive, since the actions of mobile operators in the field of reducing the market content services, reminiscent of the classic "fight of bees with honey", nevertheless, there are certain positive developments on this front.

MTS content ban - say no to paid subscriptions

One of the manifestations of these good undertakings is the introduction by MTS, which is extremely useful for subscribers free service Content Ban. On some tariffs, it is enabled by default, without requiring any gestures to activate it. The Smart tariff line, as well as tariffs aimed at schoolchildren and adolescents, were among the initial lucky ones.

After all, in addition to the extremely unpleasant, sudden zeroing of the account, paid mailings contain a threat distribution of erotic or overtly pornographic content to persons under 18 years of age.

Operating principle services is simple. After its activation, the subscriber is blocked from making calls and sending SMS to short "content" numbers. Thus, the possibility of accidentally subscribing to a paid SMS / MMS distribution is practically nullified, as well as sending a message costing several hundred rubles per item or calling a short number with a similar billing.

At the same time, the ability to send standard messages and make calls to regular numbers remains in full, but your child will no longer be able to call “phone sex”. The ban will not affect the work of the internal services of Mobile Tele Systems, which ensure the uninterrupted operation of the network.

Activation of the service "Prohibition of content"

Unlike most other services for which MTS offers activation in a large number of different ways, such as calling the Contact Center, IVR, Personal Account in the Internet Assistant, sending SMS and USSD requests, it is possible to activate the "Content Ban" service only , two ways:

Call to Contact Center to 0890 and activation of the service through communication with a live operator.
If a phone call doesn't suit you, you can drive up to any nearest office of the company and connect the desired service with the help of a customer service employee. Don't forget to take your ID with you!

Such a small selection of options for activating the Content Ban implies on the part of MTS a restriction on the “excessive” distribution of the service among “non-target” subscribers. But forewarned means forearmed, and now you know how you can connect such an option as a content ban.

Deactivation of the content ban service

But it is possible to disable the "Prohibition of Content" not only by calling 0890, but also using the Internet Assistant. It is not necessary to visit a dealer or operator's office to disable this option.

Deactivation is free and does not apply to short numbers of internal services. Why and who needs the MTS Content Ban service. Summarizing the above, we can say that “Content Ban” is an extremely necessary and demanded service that should be connected to almost any subscriber.

And if children or teenagers, as well as elderly people act as subscribers, then the Content Ban service, which protects the wallets of parents and relatives from paying for unnecessary mailings or financial fraud, must be activated without fail.

Unfortunately, the distribution of the service, its independent activation and deactivation limited to corporate numbers. In this case, the issue must be resolved with the administrator of the corporation. As a rule, technically, such an opportunity is provided, since MTS is interested in loyalty on the part of business users.