What to do if your iPhone cannot connect to your operator. iPhone can't connect to the network? iPhone 5 loses network what to do

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  • 2 We carry out repairs and also provide a guarantee on new installed parts. On average, repairs last 20-30 minutes.
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When you encounter this problem, you first need to find out the reasons that lead to such a malfunction. Experts identify the following most common problems with the iPhone 4s:

  • system failure;
  • the settings are incorrect;
  • a malfunction in the transmitter amplifier;
  • problem caused by mechanical damage;
  • failure of the antenna itself;

What to do if the network is lost on your iPhone?

First of all, when you see that the network has disappeared on the iPhone 4, reboot the device. Often the problem of lack of communication occurs due to a glitch in the settings or operating system. There are two ways to reboot your smartphone: normal and hard.

After rebooting your iPhone 5, first check the settings. If the device still does not find a mobile connection, it means that there may be a problem with the connection. That is, the data of one operator can be entered in the phone settings, but the SIM card costs another. In this case, go to the “Network search” item, where set the value to “Automatic”. This will allow the phone to determine the necessary parameters itself. After this, for the settings to take effect, the device must be rebooted again.

Network disappears on iPhone - hardware problems


If the connection in the iPhone 4s constantly disappears, then most likely the problem lies in the hardware. Remember if your phone has been dropped or gotten wet recently. If it did fall, then the following could fail:

  • antenna;
  • printed circuit board;
  • loops connecting individual blocks;
  • SIM card reader;

Let us remember that the antenna is responsible for receiving and transmitting the signal. Therefore, when the network on the iPhone 5s is lost or you notice changes in the signal, or a short-term loss of communication, then, most likely, this particular transmitter is unstable. To restore it to normal condition, you need to contact our service center for a replacement part.

When you turn off 3G on iPhone, the network disappears

Our specialists will comprehensively examine the iPhone 4c for damage and also check the serviceability of its individual parts.

It is worth noting that the SIM card itself is often to blame for the lack of communication. If the contact pad on it is worn out, then not every gadget will be able to read the data and recognize the SIM card. In this case, you should contact your mobile operator for a replacement.

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    But if, after all, the problem is related to a hardware failure in the iPhone 5c, then it is better not to try to restore the functionality of the device yourself. As soon as you notice that the device is not working correctly, take it to our service center for Apple devices. Our qualified employees will carry out diagnostics and accurately identify the fault. Thanks to modern equipment, our specialists will be able to restore the functionality of the iPhone 5c in the shortest possible time.

    Often, after a fall, flashing or updating the phone, or replacing a SIM card, the smartphone does not connect to the network. The message “no network” appears and, in fact, the device turns into a useless, expensive “brick”. There are usually several reasons for this problem. Let's look at the most common of them, while at the same time paying attention to ways to troubleshoot a problem called “no network”.

    Incorrectly set time in settings

    This happens after updates and flashings, as well as after repairs in service centers. To fix this problem, you need to connect to a wi-fi network. Next, go to Settings - General - Date and time and activate the Automatic option. Reboot your phone. Please note that these actions must be carried out while being connected to the wi-fi network, otherwise the cellular network will not come to life.

    Cellular operator settings and updates

    Have you checked the date and time, but the “no network” message still appears? Perhaps the operator does not provide its services in the region where you are located. Then you can try activating airplane mode for a few seconds. We do the same if you are in your home region. It happens that the connection is “buggy” and you just need to restart it. You can also turn the device off and on. If this does not help, then you need to check the operator settings. Go to Settings - Operator and check whether the Automatic mode is activated.

    Don't forget about updating the system. Connect to Wi-Fi again. Go to Settings - General - About this device. If updates are available to you, the operating system will ask you to install them. If Wi-Fi doesn't work, connect to iTunes. Then update your device to the latest version of iOS.

    Damage or failure of the SIM card

    In the process of independently solving the problem of finding a network, you should pay attention to the SIM card. Often it can be damaged when pruning, it can fail when exposed to moisture or for other reasons. Pull out the SIM card using the key located in the box under the phone, and put the SIM card in place. Turn on and off airplane mode several times.

    iPhone blocked by carrier

    It happens that a gadget is blocked by a telecom operator for a SIM card of a certain operator. The phone simply does not support other SIM cards, it says “no network”. You can contact our service center, we can unlock it using imei. As a rule, such a service takes from several days to 10 days, depending on which operator the device is locked to.

    Damage to the antenna responsible for receiving the cellular network signal

    There are often cases when the iPhone stops receiving the network due to damage to the antenna due to impact, moisture and oxidation, previous repairs, or defective spare parts. To eliminate such a malfunction, you need to contact us at iConceptService, where qualified technicians will diagnose and repair the device.

    Damage to the modem part and eternal search for the network

    If the modem part on the motherboard is damaged by an impact or moisture, the phone will constantly search for the network and the modem firmware will be missing from the settings. To make sure your modem is not damaged, go to Settings - General - About this device - Modem firmware. If the field is empty, then your phone has been damaged by the modem and only qualified service center technicians can help you here. It will take painstaking, complex work on the motherboard, which will allow you to restore the modem part and return the device to the ability to see the network. Our craftsmen have extensive experience in this type of work, which allows us to carry out even such complex repairs.

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    After manipulating the iPhone firmware or its hardware, there are often cases when the iPhone does not see the network. There can be many reasons for this problem, but one of the most common is a failure in the current date and time zone settings. Today we will look at the main ways to solve this problem.

    After flashing iOS or replacing the SIM card, it happens that the iPhone writes “no network”. In place of the operator’s logo is the inscription “No network”. This situation immediately reduces the capabilities of the device and actually turns it into a player. Often, users take the device to a service center, where they try to restore the connection for an additional fee, although in most situations the problem when the network on the iPhone has disappeared can be solved on your own.

    The secret lies in the operating features of iOS itself. The iPhone does not connect to the network if the time zone and date/time do not match the current indicators. It is very easy to correct the situation by simply connecting your smartphone to a Wi-Fi network and performing a number of simple manipulations.

    Correction of time to restore access to the cellular network

    As you can see, the method is very simple and at the same time quite effective. However, you definitely need to be connected to a Wi-Fi network in order for your iPhone to register with Apple's server. Otherwise, cellular communication will not come to life.

    What to do if there is no wireless access point nearby?

    In this case, the simplest solution would be to create a Wi-Fi network using another iPhone that can connect to the mobile Internet and distribute the wireless network. It's quite simple to do this:

    After these manipulations, a new item will appear in the main settings menu - Modem Mode. After its activation, the device will begin to “distribute” the Internet.

    If this method is not available (the message “search for network” remains on the iPhone), then all that remains is to restore the iOS firmware.

    First, you will have to download the firmware file and connect your smartphone to a computer with iTunes installed. In the application, select Restore.

    It is important to remember that the recovery procedure will delete all personal data and settings from the mobile device.

    If even after these manipulations the iPhone does not connect to the network, then the problems may be related to the hardware of the device and you will no longer be able to do without a trip to the service center.

    There are some nuances to using iPhone gadgets, so if you are faced with the fact that your phone does not find an operator signal, do not panic - this can happen to anyone. There are many reasons why the iPhone does not see the network, they relate to the device settings or external faults. Let's look at why problems occur and what you need to do to fix them.

    The problem with communication on iPhone is not isolated, but there are quick solutions

    First of all, just try to reboot the device - perhaps there was a slight glitch in the system.

    If this does not help, turn to the iPhone settings. Why is there no connection with the operator? In most cases, the problem with finding a network occurs due to incorrect time zone and time settings. To check this, follow these steps:

    • Go to the settings menu and turn on Wi-Fi.
    • Return to main settings, select the Date and time menu.
    • Here you will see the line “Automatic” - this function allows the device to independently determine the time zone and time. Place the button in the active position or, if the line is on, turn it off and then reactivate this mode.
    • Wait about a minute, restart your phone.

    Sometimes the device does not receive a signal due to the fact that the operator does not provide its services in a certain region. To check if this is actually the case, go to the operating modes menu and select the “Airplane Mode” option - turn it on, wait a few seconds. Then turn it off - after these steps the network will reboot, after which the iPhone will search for a signal.

    If there are no changes, let's check your provider's settings. To do this you need to do the following:

    • Open your iPhone's settings, Operator.
    • Make sure your settings are set to automatic detection.

    Search for updates

    Your iPhone may not receive a signal due to the fact that you have not installed the latest updates for the system - they are necessary for the gadget to work correctly. Go to the “About this device” item, if you see that there are new system files for the iPhone, connect to the Internet and start the update process.

    Note. If for one reason or another you are unable to connect to the Internet from your phone, connect it to your computer, go to iTunes, search for updates and install them.

    Malfunctions after factory unlocking

    Why is there no network after activating my iPhone? If after factory unlocking the device does not receive a signal, this means that it sees the card itself, you just need to fix the problem in the parameters.

    To do this, reset the settings - insert the SIM card, go to Basic settings, Reset and select the “Reset network settings” option.

    Problems with finding a signal arise when the iPhone is activated using the SAMPrefs or Redsnow programs. If the unlocking was successful, but there is still no connection, you need to reset the smartphone settings, which is done in the following way:

    • Insert the SIM card and connect it to your computer, open iTunes.
    • Make a backup, then click on the restore option.
    • After the restoration is complete, you will be asked to restore your iPhone from an existing backup or recognize it as a new device - select the second option.
    • After the activation procedure, the phone will search for a network and connect to it.

    Note. If the iPhone is still programmed to work with AT&T, it will not pick up the signal from Russian providers in any case. It is necessary to unlock using the IMEI number - for this it is best to contact a specialist.

    Other reasons for lack of network

    The iPhone may not receive a signal due to external problems with the card or the mobile equipment itself. This happens in the following cases:

    • If the SIM card was cut incorrectly, the phone may not recognize it correctly - contact your service provider directly and order the correct card for your iPhone.
    • There are problems with the antenna in your mobile device - in such a situation, you need to contact a specialist and have the device repaired.

    If you insert another SIM card and it catches the network, the problem concerns a specific operator - it has blocked the card you want to use. This happens for the following reasons:

    • The connection is inactive because you do not have funds in your account or you have not met other conditions for the provision of communication services.
    • The card is blocked using the IMEY code. In this case, contact the service center to activate it.

    As you can see, the operation of the network on the iPhone can be influenced by various factors, but all problems that arise are quite easy to fix and in most cases it can be done independently and without wasting extra time and money.

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