Where do apps disappear from the app store? Where did the free app of the week go in the App Store?

Many users of Apple products periodically encounter a problem when, when sorting icons on the main screen of the iPhone, the icon suddenly disappears. This is a fairly common problem and very easy to solve.

If you want to return missing icons to iPhone, but don’t know how to do it, this article will help you!

Often, the reason for missing icons on an iPhone is not a technical error, but a human factor. However, before you start searching for it, make sure that only the icon is missing, and not the application itself.

To do this, use the search:

1. To activate Spotlight (or search, if you prefer), swipe down from the center of the home screen.

2. Enter the name of the missing application in the search field. After that, Spotlight will present you with a list of search results. The app should be at the top of the list, click on it to open it.

3. If the app appears under the "App Store" heading, it means the app is not installed on your device. You can click on it, after which you will be taken to the App Store to install the remote application.

Icon missing on iPhone? Reboot your device!

A universal solution for absolutely any iOS-related problem. If icons have disappeared on your iPhone, rebooting will not always help (unfortunately), but it is very simple and does not take much time.

We won't talk about how to reboot an iPhone, since virtually everyone knows how to do it. For those who started using Apple products relatively recently, we will leave below a screenshot with brief instructions and also suggest that you read the article:

Check if access to certain applications is restricted

Another reason why an icon may disappear on an iPhone is an application limitation. Let me note right away that if the application is truly limited, you will not be able to find it using the search, just as you will not be able to use it. To check for restrictions on your device:

1. Go to the “Settings” section.

2. Select the General tab

3. Tap on the “Restrictions” function.

If restrictions are enabled, you will be prompted to enter a password. Hopefully you were the one who set this password to begin with. Enter your password and see which apps or features have been restricted.

Tap the switch next to each item to disable the restriction, and the app should appear back on your home screen.

Please note that only the following apps may be restricted: Safari, Camera, FaceTime, iTunes Store, iBooks Store, Podcasts and News.

Resetting your desktop settings

Another way to get icons back on your iPhone is to reset your desktop settings. It has one significant drawback - all the icons that were previously sorted into folders (and not only) will be scattered in a chaotic order. If you are ready to take this step, spending your time for future clustering of all the returned icons, this method is for you:

1. Go to Settings → General.

2. Select the “Reset” section.

3. After that, select the “Reset settings Home” function

Reinstalling an application with a missing icon

Another way to get the missing icon back on your iPhone is to reinstall the application. Just like the previous method, this method has a minus - you can lose all progress in the application if it does not support synchronization with the cloud server.

Conclusion

If you are not satisfied with any of the proposed options, you can still use the application by opening it using Siri or search. Yes, it's not great, but it's better than nothing.

Every user of Apple mobile devices may encounter problems with the App Store. Sometimes connection failures occur or the App Store simply does not open. Problems with the application may appear regardless of the generation or type of device and firmware version. But every error has its own cause and, accordingly, a way to eliminate it.

Why the App Store doesn't work: causes of problems and their solutions

Problems with access and functionality in the App Store can arise for several reasons, but each of them has its own solutions that will correct the situation.

Connection failure

This problem often appears when downloading a new or updating an installed application. Before looking for the cause of the failure and the solution to this problem, you need to make sure that the firmware version you are using is not a beta version. It is known that beta versions are often unfinished and therefore can cause various problems with the functionality of the device as a whole. If you use the trial version, you will have to wait until all possible bugs are fixed by the developers and it becomes possible to update the device to a new, improved version. If the full version of the firmware is installed on board the device, but a connection failure prevents you from installing or updating applications, you need to find the cause and a way to eliminate it.

The date and time are set incorrectly

Solution: Set the correct data, or activate the automatic date and time setting function. To set the date and time manually, you need to go to “Settings” > “General” > “Date and Time” and specify the day, month, year and current time (or select the time zone). To automatically configure the data, simply activate the "Automatic" function.

Hidden information about the gadget's serial number

In the “About device” tab, in the list where IMEI, firmware version and other data should contain the serial number of the device. If it is hidden or any other information is indicated where it is displayed, the App Store server will not be able to authenticate the smartphone or tablet. This situation can only happen after updating iOS.

Solution: Perform a full factory reset. To reset, go to Settings > General > Reset > Reset all settings. It is worth noting that a reset implies the deletion of absolutely all data on the device, after which the user will be able to set up the gadget from scratch, like new. To avoid losing important data after a reset, you need to create an iCloud backup before performing the reset. To create an iCloud backup, you need to go to Settings > iCloud > Backup > Create a Backup.

Once the factory reset is complete, you can set up your gadget as new and restore data from iCloud backup.

Incorrect network settings

If you are using a Wi-Fi connection, there may be problems with the signal or Internet settings. The network administrator may have changed the settings, or Wi-Fi access may be restricted.

Solution: First you need to check whether the Internet is working; to do this, you can try to open the browser, and then load any Internet page. If nothing happens, you need to check the router, it may require a reboot, or may not work at all. You can also try disconnecting from Wi-Fi and using mobile Internet. If the problem remains, the reason is in the device itself.

Backup solution

There is one very simple method that very often solves the problem of connection failure to the App Store. Any iPhone or iPad user can easily use it. Thanks to it, you don’t have to change anything in the settings and it consists of only three steps:

Jailbreak may also be the cause of such problems. The only way to get rid of jailbreak is to restore your iPhone or iPad via iTunes. For this:

Connect your device to your computer using a USB cable.
Open iTunes, select your device.
Click on the "Restore" button.

Search for applications in the App Store does not work

Recently, problems with finding applications have increasingly arisen due to Apple's technical work.

When trying to search for applications in the App Store, the programs simply do not appear in the results. This applies to absolutely all programs from social programs (Skype, Instagram, Facebook, VKontakte, Telegram and others) to services for booking tickets and hotels (Aviasales and OneTwoTrip).

But there is one feature - when you open the “Popular” section, programs appear in the search results and you can download them to your device without any problems. You can also download applications using direct links, and update purchased ones from the “Purchases” section.

The cause of its occurrence is still unknown, but we can definitely call it global, because it appears en masse, and not in isolated cases.

Solution: You just need to wait until the problem disappears on its own, since the cause of its occurrence has nothing to do with users and their devices. Usually the wait takes from 1 hour to 2 days.

Applications won't load or update

Stop downloading

If the downloaded application remains in the “Waiting to download” mode for a long time, it is worth stopping the download process.

Solution: Click on the shortcut of the app that is waiting to download, pausing the download. Click on the app again, resuming the download process.

Airplane mode

If you are unable to download the application, you can try to resume the download process using Airplane mode.

Solution: Swipe up from the bottom of the unlocked device screen and tap on the airplane icon to activate the mode. Wait a minute and click on the same icon again.

Switching to DFU mode

If nothing helps restore the ability to download or update applications from the App Store, then it’s time to try DFU mode.

Solution: To use DFU mode you need:

Connect the gadget to your computer and launch iTunes.
Press and hold the Power and Home buttons at the same time for 10 seconds (the device will restart during this time), until the Apple logo appears on the screen.
As soon as the apple appears, you need to release the Power button and continue to hold the Home button until the iTunes icon appears.

iTunes will report that the smartphone/tablet is in DFU (recovery) mode. After this, you can hold down the Power and Home buttons at the same time for about 10 seconds until it reboots.

The secret way to restore the App Store

What could be worse than problems that prevent you from downloading applications? There are many reasons for the App Store to malfunction and there are ways to solve them. But there is also a universal way to fix the problem and restore the correct operation of the Apple online store.

The secret method is little known among users of Apple products, but is still used quite often. As you know, the App Store is an online application store, and at the bottom there are several tabs: Featured, Top Charts, Browse, Search and Updates. But what’s missing is a button like “Update,” which would allow you to update the App Store itself. But the absence of such a button does not mean that you cannot update the App Store.

In order to update the App Store online store and its content, the user needs to make 10 consecutive clicks on any of the buttons located in the bottom panel (view, search, etc.). Thanks to these actions, the tab selected by the user will be forced to reload, and all the information in it will be downloaded again.

Using this method will help users avoid problems with loading descriptions on application pages, installing and updating various applications in the App Store. The method is relevant on absolutely all iOS devices, regardless of the type, generation of gadget and firmware version.

Video: force restart of the App Store

Is it possible to avoid connection failure and other errors in the App Store?

It is almost impossible to prevent errors and problems with the App Store online application store, because they arise suddenly. The only thing that can be advised to users is to regularly create iCloud backups so that if any error occurs, be prepared to reset the settings, since a reset solves most problems related to the functionality of Apple devices.

By using one of the methods to solve App Store functionality problems, each user will be able to restore the ability to download applications to their Apple gadget.

Reading time: 12 minutes

In this article I will talk about the reasons why the iPhone does not log into the App Store, the message connection failure and other problems appear.

This article is suitable for all iPhone Xs/Xr/X/8/7/6/5 and Plus models running iOS 12. Older versions may have different or missing menu items and hardware support listed in the article.

Connection failure when logging into the App Store

There are several reasons why there may be problems with the functioning of the App Store. All of them have their own solutions that can correct the situation.

Ask your question to a specialist

Don’t know how to solve a problem with your gadget and need expert advice?

Connection failure occurs when an application is installed or new. Before searching for the cause of the failure and solving such a problem, you should make sure that the firmware version you are using is not a beta version.

Quite often, beta versions are not finalized, which is why they can cause various problems in the functioning of the device as a whole. When using the trial version, you must wait until all possible bugs are removed by the developers and it becomes possible to update the gadget to a new, improved version. If the device is running the full version of the firmware, but due to connection failures it is not possible to update or install applications, then you should determine the cause of the error and how to solve it.

The time and date are set incorrectly

To solve the problem, set the correct data or activate the automatic time and date setting function. To set the time and date manually, follow the steps:

Go to “Settings”, select “General” and “Date and Time”.
We indicate the year, month, date and current time (select the time zone).

To automatically configure the data, just activate the “Automatic” option.

Increase

Hidden information about the phone's serial number

In the “About device” menu, in the category where the firmware version, IMEI and other data are, there should be a serial number of the device. In a situation where it is hidden or any other information is specified in the place where it should be displayed, the App Store server simply will not be able to authenticate the device. This situation may occur after updating iOS.

To solve the problem, you should perform a factory reset:

Go along the “Settings” path, select “General”.
There we indicate “Reset”, then “Reset all settings”.

It is important to note that resetting the settings means completely deleting all information from the gadget, after which the user will have an iPhone like new. To save important information after a reset, you must make a backup copy before performing the operation:

Go to “Settings”, then click on “iCloud”.
Click on "Backup" and "".

Increase

It is also recommended to activate the “Backup to iCloud” option, with the help of which information will be backed up automatically when the gadget is connected to the Internet. After completing the factory reset procedure, you should set up your gadget as new, and then restore the data from the iCloud backup.

Incorrect network settings

When using a Wi-Fi connection, there is a possibility that there are problems with the Internet settings or signal. The network administrator probably changed the settings or Wi-Fi access was limited.

To solve the problem, you should first check the functionality of the Internet. To do this, open the browser, and then load any Internet site. If nothing happens, you need to check the router. There is a possibility that it needs to be rebooted or the device does not work at all.

You can also disconnect from Wi-Fi and use mobile Internet. If the error is not corrected, then the problem is in the product itself.

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Backup solution

There is a fairly simple way to solve the problem when the iPhone does not log into the App Store. Any user can easily use it. We perform the following algorithm:

The reasons for such errors include jailbreaking. You can get rid of it only by restoring the gadget via iTunes:

We connect the gadget to the computer using a USB cable.
Open iTunes and select your device.
Click on the “Restore” button.

Increase

Searching for apps doesn't work in the App Store

Recently, problems with finding programs have become more frequent due to Apple's technical work. When you try to search for the necessary applications in the catalog, they simply do not appear in the results. This applies to all applications and services.

There is one peculiarity here - when you open the “Popular” item, applications are again displayed in the search results, and you can download them to your device without any problems. You can download applications using direct links, and update purchased ones from the “Purchases” menu.

The cause of the error is still unknown, but it is definitely global, as it appears en masse. You just need to wait until the problem goes away on its own, since the cause is not related to the user or his device. On average, you have to wait from a couple of hours to several days.

Applications won't update or load

Stop downloading

When the downloaded application remains in the “Waiting for download” status all the time, you need to stop the download process.

Increase

The user needs to click on the shortcut of the program that is waiting to download to pause the download. Then click on the application again to resume the download process.

Airplane mode

When you can’t download an application, you need to try to restore the boot process using Airplane mode:

Swipe up on the unlocked iPhone screen and click on the airplane icon to activate the mode.
We wait a minute, then click on this icon again.

Increase

Switching to DFU mode

If nothing helps restore the ability to update or download applications from the App Store, you need to use DFU mode:

Connect the iPhone to the computer and launch iTunes.
Press the Home and Power buttons at the same time and hold them in this position for 10 seconds (at this time the device will restart) until the Apple logo appears on the screen.
When the apple appears, you need to release the Power button and continue to hold the Home key until the iTunes icon is shown.

Increase

iTunes will report that the phone is in DFU (recovery) mode. Then you need to press the Home and Power buttons at the same time. They should be held until rebooting for approximately 10 seconds.

The secret way to restore the App Store

There are many reasons why the App Store does not work. There are many ways to solve them, but we can highlight a universal way to fix the problem and restore the correct operation of the Apple store.

This secret method is little known among users of Apple gadgets. The App Store online store has several tabs: Updates, Search, Browse, Top Charts and Featured. It's missing an "Update" button that would make it possible to update the App Store itself. The absence of this button does not mean that the App Store cannot be updated.

To launch updates to the App Store online store and its contents, the user should make 10 consecutive clicks on any button located in the bottom panel (search, view, etc.). Using these actions, the selected tab will be reloaded by the user, and the information will be loaded there again.

In this article we will talk about the wish list in the App Store - a rather useful element, thanks to which you can postpone the purchase or downloading of games and programs for later. What happened to him in , what to do about it and how to continue to live.

In contact with

Is there an App Store wishlist in iOS 11?

Bad news, gentlemen - the wish list in the updated App Store, which appeared in iOS 11, . Moreover, this fate befell the App Store element integrated into iTunes - it is there too (of course there is hope, because it has already been returned in the new corporate version of iTunes). This means that you can only access the wish list that you painstakingly worked on if you still have a mobile gadget with iOS 10 or an older version of the firmware on board.

What to do? On the one hand, hope that Apple will come to their senses and fix everything, on the other hand, use alternative solutions. Below we will offer several options to replace the once built-in wishlist in the App Store.

App Store Wish List Alternatives

Lookmark

This is the ultimate alternative to the App Store wishlist. It works not only with applications, but also with music, movies and TV shows. There is sorting by date, support for categories (audiobooks, books, iOS and Mac applications, movies, music and podcasts), 3D Touch and a widget. There is an extension for Safari on Mac that allows you to add information from your computer.

The program can even automatically scan all the applications in the browser and offer a list in which you have already marked which applications to add to your wishlist.

Lookmark- the application is free, but has an in-app purchase that allows you to track and receive notifications about changes in prices for content.

Workflow

The Workflow process automation application will help solve our issue.

After installing the application itself, you need to go to this Reddit page and download a special setting from the mobile browser of the device on which Workflow is installed (click the button Download after describing the possibilities in the thread Wishlist for App Store workflow — add, remove, check prices. Next, in the application, tap on Get Workflow).

Notes

Well, the most conservative way would be to copy links into a regular notebook. Moreover, in iOS 11 the program began to display a visual preview, and a convenient search also appeared.

Hello! Updating software is not always a good thing. A clear example of this is the new version of iTunes, in which Apple developers for some reason “cut out” the App Store. Fully. They took and removed the ability to fully manage games and applications on your iOS device via a computer. The App Store item in iTunes has simply disappeared!

To be honest, I didn’t understand at all this whole “multi-step” from the glorious company from Cupertino. Tim Cook, are you all right there? Are there any other problems or tasks? Why remove something that did not bother anyone and helped many? Like now, for example, They got weird, Apple, oh, they got weird...

Fortunately, there is a way out. Now I’ll tell you how to return the game and application store to iTunes on your PC, let’s go!

So, Apple decided that ordinary users do not need programs in iTunes.

But there are other uses for company devices - in business, education and other corporate settings. And this is where installing programs via iTunes can play a very important role - it cannot be removed.

Therefore, a special press release was issued, which states that if you are a business representative, then continue to use iTunes as usual, no one prohibits you :)

Let's use this assumption to add the App Store to iTunes:

Open Apple's statement using this link.
There we also download iTunes (12.6.3.6) - available for Mac and Windows.
If the computer is using .
We install.

However, upon startup, you may encounter the message: “The iTunes Library.itl file cannot be read because it was created by a newer version of iTunes.”

What to do about it?

Find the iTunes Library.itl file on your computer.
You can use the search, but just in case, here is the "standard" location path for Windows - C:\Users\Username\My Music\iTunes. And for MAC - Personal > Music > iTunes.
Delete or move iTunes Library.itl from this folder.

Important! After deleting or moving a file, you will have to create your media library again. This can be a problem if all your music in iTunes has been "sorted" and sorted.

That's it, we connect the iPhone or iPad to the computer and see... that nothing has changed - there is still no App Store in iTunes! Calm down, the main thing is not to panic :)

Now we can safely say that the ability to download a game or application via iTunes has returned. Hooray!

Updated (important note)! One of the readers wrote in the comments that he did everything according to the instructions, but nothing worked. What could be causing this? Only because the “wrong” version of iTunes is being downloaded. Please be careful - the article contains all the necessary links and tips. Thank you very much:)

P.S. If the instructions helped, then don’t skimp on the “likes” - click on the social networking buttons! It won’t be hard for you, and the author will be very pleased. Thanks again:)

P.S.S. Do you have any questions or just something to say? Feel free to write in the comments - I’m always waiting!