Access to test page atol. Setting up communication with the office on the atol fiscal registrar

And 90F you need to run the KKT Driver Test (included in the drivers, as a rule you can find it by clicking Start-ATOL-“KKM Driver”), check the “Device on” checkbox and send a lower-level command in Selection mode 82 01 06 00 to the checkout.

Click to enlarge

The result of executing the command will be a check with detailed information about the connection between the cash register and the outside world and the OFD in particular.

Click to enlarge

Here:
Link— a way to connect the cash register to the Internet. The options are as follows: EoU - Internet access via Ethernet over USB service on a PC, Ethernet, WiFi.
USB device — is the USB device connected to the cash register (the command can be issued via COM or ETHERNET);
Internet access— the result of the Internet connection test;
Connection to OFD— the result of testing the connection with the OFD;

What can go wrong when running a ping command?

If you have not turned off the cash register program, the testing utility will not have access to the cash register and the “Device on” checkbox will not be able to be checked.
You will also not be able to access the cash register if the utility is incorrectly configured to connect to the cash register;

What could go wrong when checking communication with the OFD?

The main reason is that the Ethernet over USB (EoU) service is not configured or started. If the cash register is connected only to a PC via a USB channel, then the EoU service is the only way to send checks from the ATOL cash register to the OFD.
Incorrect settings for connecting to the OFD at the cash register - check the port settings and IP address of the cash register in the properties.
The cash register parameters may indicate an incorrect communication channel with the OFD - check it. Also on some firmware... you need to install a WiFi communication channel so that the transmission takes place via EoU...
If all the settings are correct, there is a connection with the OFD, but checks are not transferred, call the OFD, it is possible that either your data transfer agreement is not activated, or the OFD, for “its own reasons,” does not accept checks from your cash register.


ATOL 30F — 12,000 rubles

The ATOL cash register can independently diagnose the connection with the OFD - you do not need to connect it to a PC for this. To carry out diagnostics, you must:

turn on the machine with the receipt tape scroll button pressed;
wait for the fifth beep and release the button;
wait until the CCT performs diagnostics and prints out its results.

If the Internet connection speed is low or an error has occurred, the diagnostic process may take up to 5 minutes.

As a result, the user will receive a document called “Diagnostics of connection with OFD”.

There are 4 interfaces through which the cash register is connected to the OFD: Ethernet, EthernetOverUSB, WiFi and GSM. The check with the diagnostic results will look different for each of them. However, in any case, it will contain the basic technical parameters of the operator’s server, data about the communication channel between it and the cash register and its status (whether the connection is established or not). Also, regardless of the diagnostic results and interface, the following data will be shown at the bottom of the receipt: date and time, user’s INN, cash register registration number and fiscal drive number.

Communication via EthernetOverUSB

Successful diagnosis

If the connection between the cash register and the OFD is established, the device will report that the diagnostics were completed successfully. The receipt will print the IP address or OFD website address, port, DNS, channel type (EoU). The check will also indicate that:

The cash register is connected to the computer via USB;
the application for transmitting data to the operator is running;
Internet connection is established;
there is a connection to the operator's server.

Errors detected

Errors can be one of three types:

Ethernet communication

Successful diagnosis

If no errors are found, the check will look like this:

The first block contains information about the address of the OFD website (or its IP), port, DNS, and an Ethernet communication channel. Next comes information about the LAN module: mac address, IP type (dynamic or static), availability check results local network and that the module is initialized. The next block lists the network settings, followed by confirmation that the cash register is connected to the OFD.

Errors detected

When connecting a cash register via Ethernet, two types of errors may occur:

GSM communication

Successful diagnosis

In case of successful diagnosis, the cash desk will issue a check of the following form:

In it, along with the OFD data (site or IP, port, DNS) and the parameters of the cash register instance, there is a modem diagnostic block. This contains information that the modem and SIM card have been detected, installed mobile operator(Beeline), mobile data transmission is turned on and there is an acceptable signal level. The device has Internet access and is connected to the OFD server.

Errors detected

When connecting via GSM, the following errors are possible:

WiFi communication

Successful diagnosis

If the channel diagnosis is successful, the check will look like this:

In addition to the blocks already familiar to us with the technical parameters of the OFD server and information about the cash register, the receipt will contain data on the setup and diagnostics of the wifi module. There are two modes of operation of the cash register - station or access point. The following is information about the name of the router (SSID) and the password to access it (Password). Diagnostics of the wifi module should determine its presence, the presence of a connection to the access point, and the signal level. Next, the IP address of the cash register is indicated and it is confirmed that it is connected to the OFD server.

Errors detected

If the connection is established via wifi, then there may be 4 different types of errors:

If the cash register does not transmit data to the OFD, a notification “no documents are received from the cash register” will appear in the operator’s personal account.

First, check that the cash register is connected to the OFD. In the “cash registers” section next to the cash register it should be indicated “connected to the OFD”. If the cash register is connected, but documents are not received, check the connection with the OFD.

What to do if data is not transferred to the OFD

Check that the data in the registration card on the Federal Tax Service website matches the data in your personal account. To do this, on nalog.ru, go to “Taxpayer’s Personal Account”, and then to “Accounting for Cash Register Equipment”.
In the list that opens, select the cash register from which the data does not go to the OFD and click on “RN KKT”. After this, the cash register registration card will open. Leave it in a separate window.
Go to Personal Area Kontur.OFD and open the cash register section. Download the list of cash registers in Excel.
Compare the data on the cash register in the file with the card of this cash register on nalog.ru. If the data in your personal account Kontur.OFD is different, add the cash register to your personal account again with the correct data.

The connection between the cash register and the OFD can be checked through utilities for cash registers. The instructions are suitable for a cash register that is connected to a computer via USB. If the cash register is connected differently, connect via USB.

Checking the connection with the OFD using the example of the Atol cash register

Right-click on Start. In the menu that opens, select “Computer Management”. Click on it and go to Services.
In the section that opens, select “EOU” or “EOUService” and run. If there is no such service, contact the service center or cash register supplier for help.

Check the OFD settings

Open “Start” and enter KKM in the search bar and launch the “KKM Driver” utility. Disable the cash register software to work with the utility without errors.
Go to "Properties Settings".
Select Hardware Options.
Go to the OFD section and check that the settings are correct.
- Address:
- IP address: 46.17.204.250
- Port: 7777
- DNS: do not specify or set to 0.0.0.0
If the settings are correct, write to technical support -

Atol online cash registers simply must be available to every businessman who is engaged in trading activities via the Internet. But, various obstacles often arise, especially when checking communication with the OFD. Why is such a procedure needed, how to perform the check, what errors occur and how to solve them. Let's look at all this in more detail.

Procedure for checking communication with OFD in Atol (30F, 90F)

In order for the online cash register to work properly and to avoid any problems, you need to diagnose the connection. The first check is carried out in an indispensable manner after registering the cash register with the Federal Tax Service, OFD and operating the FN. After all, if any problems arise, the checks simply will not go to the OFD.

Step-by-step process (requires web enabled) diagnostics:

launch the cash register (keep the ChL button pressed until the 6th sound);
the process has begun. It takes about 5 minutes.

These actions are performed only with firmware versions 2908 and higher. When using versions lower than this, the following steps are performed (via the POS printer driver on the selected device to which the FR is connected):

launch the “KKT Driver Test” program;
Click on the “Lower Level” menu;
activate the “Device on” item;
in “Mode” select “0-Selection”;
You don’t have to cross out the password, click on “Login”;
We look for “Command flow” and in the line we write 82 01 06 00 (low-level command);
Click “Run” - the process is started.

Checking the connection with the OFD using the KKT Test Driver program

If successful, in both cases, the following inscription will appear on the paper: “Diagnostics completed successfully.” If there is any interference, the message “Diagnostics failed” will appear.

Errors that occur during diagnostics

The most common problems when checking the sending of documents to Atol 30F and 90F are:

The USB device is not connected (the cable is damaged, the connector of the control unit is damaged, the cash register is not connected);
problems with the GSM module or WiFi;
there is no connection to the OFD;
EoU application not found;
server failure;

There are also more noteworthy errors:

3895 incorrect length;
with a large number of unsent checks, the FN is likely to fail;
OFD does not respond;

Solving various problems

see if the Internet, Wi-Fi or router (if connected through it) is working properly;
make sure the cables, connectors, and connection of the cash register are in working order;
maybe it's just a glitch (retest later);
there may be a matter of keys, where the paper cannot be declassified by hidden keys. Return the FN under warranty;
check whether you enter all commands correctly, whether ports, addresses are specified correctly, with spaces, etc.;
maybe it's just a server failure. Wait for debugging and troubleshooting;
look at the EoU service log. If “socket close” is indicated, send a message to the OFD and receive an answer from them why the connection is not allowed;
if the EoU service does not start, reinstall DTO on behalf of the administrator;
EoU is not configured - the program that provides access to the web - Ethernet Over USB is not open. Check it. Go to Launch - Run - write Services and run as administrator. In the proposed list, look for EoU and set the characteristics: Status - In production; Start type - Automatic.

Know: if this notification pops up at the end of the check: “OFD DOES NOT RESPOND,” but the documents are still sent, then everything is in order.

We figured out how to inspect the connection with the OFD in Atol 30F, 90F, whether it is necessary to do this, how to carry out such an operation and how to solve possible errors.

The main thing is that documentation is carried out. We recommend keeping control over the sending of tax documents, since if checks are not sent within 30 days, the cash register will be blocked. This means that it will become impossible to carry out any operations with it, and trade will stop. This is a waste of time and your money.

conclusions

Usually, if you enter everything correctly during registration and test the function correctly (indicated above), everything will work perfectly and properly. Remember: you need to test the connection immediately after registration, so that various problems do not arise later.

The instructions cover the issues of installing the driver, connecting the cash register to a computer via a USB cable, and fiscalizing the FN.

When the ATOL CCP is connected to a computer via a USB cable, data is transferred to the OFD using EoU (Ethernet-over-USB) technology. The required service is installed along with the driver commercial equipment(DTO).

The driver "ATOL:KKT with data transfer to OFD (54-FZ) 10.x" is developed in a two-level architecture and consists of two parts: an integration component (supplied as part of the 1C configuration) and the main driver delivery (installed using the supplier's distribution kit and , as a rule, downloaded from the supplier’s website).
The main task of the integration component is to redirect calls from the 1C configuration to the main driver delivery. The main driver supply directly interacts with the hardware.

Installing the main driver package

Download the DTO distribution kit version 10.4.2 or higher from the ATOL company website. To do this, you need to select a section in the download center Software – DTO – 10.x. Download distribution Driver KKT 10.4.2.

The archive file in the installer folder contains the following files:

KKT10-10.4.2-windows32-setup.exe
KKT10-10.4.2-windows64-setup.exe

You should run the file KKT10-10.4.2-windows32-setup.exe if you are using a 32-bit 1C client.
You should run the file KKT10-10.4.2-windows64-setup.exe if you are using a 64-bit 1C client.

Connect the ATOL cash register to the PC.

The default communication channel is USB. If another exchange channel is selected, then to establish a exchange channel via USB, you must do the following:

Turn off the cash register (if enabled).
Press and hold the check scroll button.
Without releasing the button, turn on the cash register.
Release the button after the fifth beep.
Information with service mode items will be printed on the receipt. The item is selected by the number of times the scroll button is pressed.
Select in service mode Exchange channel: Press the receipt scroll button twice.
Information with the parameters of the exchange channel will be printed on the receipt.
Select in exchange channel USB: Press the receipt scroll button twice.
It will be printed on the receipt USB enabled, and the cash register will return to service mode.
Exit the service mode: press the receipt scroll button once - the cash register will go into operating mode.

Go to device Manager, find Ports (COM and LPT). When connected, two COM ports are created.

One virtual COM port is for connecting a cash register, the second is for the EoU data transfer service.

If COM ports are not detected, but 2 “Unknown devices” appear, then you need to install a driver for them: open the “Unknown device” card, click Update driver and specify the path manually. Default driver path: C:\Program Files (x86)\ATOL\Drivers10\KKT\USB_Drivers.

After installing the driver, the ATOL mark will appear in the device names.

Checking connection with cash register

KKT ATOL can be connected to a PC via a COM/VCOM or USB port. When connecting one CCP, it is recommended to select the communication channel via USB. If two or more cash registers are connected, it is recommended to select a communication channel via COM/VCOM.

When selecting a communication channel via USB: in mode Properties select from the drop-down list the model of the connected cash register and the communication channel via USB. Press the button Check connection.

When selecting a communication channel via COM/VCOM must be additionally specified COM port, set the port that was assigned to the device (in our example, COM 4).

COM ports:
atol-usbcom_proxy1 is used to connect the cash register,
atol-usbcom_proxy2 – for the EoU data transfer service.
In field Speed number must be set 115200 .

After pressing the button Check connection in field Communication - Result information about the cash register model should be displayed.

Checking communication with the cash register via USB:

Checking communication with the cash register via a channel via COM/VCOM:

Installing Ethernet over USB service

The service for working via a USB cable (EthernetOverUSB) is installed along with the retail equipment driver.
The port for EoU is determined automatically. If this does not happen, then you can specify the required port for communication with the OFD in the settings file, which is located in C:\ProgramData\ATOL\EoU V settings.xml. Enter the required port number and save the file.
In our example, an ATOL USB port (COM5) was created for EoU, so we enter port number 5:

Important! Folder ProgramData by default has the attribute “hidden”. To see it, you need to open hidden files and folders.

Specifying OFD parameters

Run the KKT driver test: Start – ATOL – KKT driver test.
Open the CCP settings, specify the OFD parameters: Properties – CCP parameters – 15 OFD – enter the OFD address, OFD port, select the exchange channel with the OFD – USB (EoU).

Click Apply.

Checking connection with OFD

In the KKT driver test, open the tab Lower level. Diagnostics is performed by sending the low-level command 82 01 06 00.
KKT driver test – Lower level– check the box Included. In field Buffer with CCP command enter 82 01 06 00 – press the button Run command.

KKT should issue a diagnostic check.
The connection of the cash register to the computer is completed.

Connection of ATOL cash register and fiscalization of FN in 1C:Retail

Creating an instance of connected equipment

In chapter Settings connected equipment ( Administration – Connected equipment) checkbox must be checked Use connected equipment.

Then you need to go to the directory Connected equipment, to do this you need to click on the link Connected equipment, and select the type of equipment CCP with data transmission.

A new equipment instance is created using the command Create. Create a new element (click the button Create). In the form that opens, you need to check that you have installed Type of equipment: cash register with data transmission. Next, you need to select the organization on whose behalf the goods will be sold on this fiscal registrar, enter the name and serial number of the cash register (serial number indicated on the device body). In field Hardware Driver select a driver handler from the list. Click the button Write object.

After recording, settings for connection parameters and operations with FN will be available. Also in the window Connecting and setting up equipment the button will become available Tune.

Self-installation of the driver integration component

The integration component of the KKT ATOL 10.x driver is included in the 1C: Library of Connected Equipment. If necessary, you can add the component yourself.

To do this, click the button Hardware Drivers:

From the downloaded driver archive 10.4.2.zip component must be removed 1C. In "1C" click Add new driver from file– select the archive from the extracted “1C” driver folder ATOL_KKT_10.zip and press the save button Write object. Next, click Functions - Install driver.

After successful installation, the driver status will be displayed on the form – Installed, as well as the driver version.

Setting up a connection to a cash register

Click the button Tune. The driver and connection configuration form should open. Choose Model connected device Port, COM port, Speed specified in the driver settings. Click Device test. A message appears Test completed successfully indicating information about the connected cash register.

Registration of a fiscal drive

After connecting the cash register to the program, you can register the fiscal drive, if this has not been done previously. This operation is also performed when replacing a fiscal drive after its expiration date or when the memory resource is exhausted - the used fiscal drive is closed, then the physical device of the drive is replaced and a new one is registered.

To carry out the registration operation, you must select in the program Administration – Connected equipment – CCP with data transfer, open the record with the required cash register. Check filling serial number(required field to be filled in). To uncover CCP parameters, install Method of format-logical control – Split lines, install Acceptable discrepancy of format-logical control – 0,01 .

Select item Registration from the drop-down list when you click on the button Operations with fiscal storage.

The registration form will open. It requires: fill in the field KKT registration number number received when registering the cash register with the Federal Tax Service, check the correctness of filling in the organization details, indicate KKT installation address, Place of settlement, select a tax system, fill in all other parameters, enter TIN OFD And Name OFD and press the button Continue operation.

The cash register company must issue a receipt confirming successful registration.

Important! Enabling an option Data encryption sign– irreversible operation. Encryption may be an additional service from the OFD; check with the OFD before fiscalizing the FN.

If it is necessary to change the details of the organization, CCP parameters, replace the FN, etc., it is necessary in the menu Service choose Changing the registration parameters of a fiscal drive.
Select the appropriate re-registration reason code and set new parameters.
The cash register must issue a check confirming the successful re-registration of the cash register

Closing the fiscal drive– irreversible operation.

After its completion, the use of FN is impossible.