Apple TV does not go to the iTunes store. Connection to the App Store failed - how to fix it
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Problems with the app store are, of course, always untimely. Why does my connection to the App Store fail? So what should I do? Let's look at ways to troubleshoot problems yourself using the example of two versions of the Apple operating system.
Connection failure on iOS 7
A very common situation is when store applications crash when launching. For example, the user is the owner of a smartphone or tablet based on version 7 of iOS.He did not jailbreak or similar manipulations, but the problem nevertheless arose. What to do in this situation?
- The first thing that is recommended to do is reboot the device itself.
- You should also log out of your account and log in again using your username and password.
- If this doesn't help, you should try resetting your network settings.
- A more radical method is to completely reset the device settings. In this case, you must first take care of backing up all important data.
How to fix the error on iOS 8
It's no secret that with each new update, Apple specialists strive to fix as many errors as possible and prevent problems from arising in the future.
However, iOS 8, unfortunately, could not avoid this. Of course, many errors were corrected (for example, ringtones purchased from the iTunes store disappeared), but the connection to the App Store still fails.
If a similar situation arises, you need to act as follows.
- First, you should try logging out of your Apple ID (via the App Store settings) and logging in again using your username and password.
- Secondly, you should check your router signal as there may be a problem with your internet connection. Sometimes rebooting the router helps, as well as rebooting the iOS smartphone or tablet itself.
- If the problem has not been resolved, you should resort to familiar methods of resetting network settings, or, as a last resort, completely resetting all device settings.
- Let us remind you: if you do not take care of a preliminary backup, you can lose all your important data. You can create a backup in iCloud.
- Go to iCloud settings and select the backup menu. The time it takes to copy depends on the speed of the online connection, as well as the amount of information being stored.
- If none of the above helps, contact technical support.
Whether you're using your iOS, Mac, or Windows device to connect to one of Apple's digital content stores, you may be plagued by "Can't connect to the iTunes Store" or "Can't connect to the App Store" errors. This can happen at any time, even the most inconvenient moment, when you try to use the App Store, iBooks store, and even iTunes.
Can't connect to iTunes or App Store on iOS: what to do
If you are having trouble connecting to the App Store, or any of Apple's other online digital content stores through any of your iOS devices, be it an iPhone, iPod or iPad. There could be many reasons why this happens. Sometimes it could be a problem with the wireless network, a disconnected internet cable, or it could be because the drivers are not up to date. You can follow the following steps to help resolve these issues.
Check date and time settings
If the date and time on the device are turned off, Apple's digital content stores obviously won't like it. To check your date and time settings, you need to do the following:
Make sure you have the latest version of iOS installed on your system
Another thing you can check is to make sure your iOS version is up to date. To do this, check for updates; this can be done by following the instructions below.
Make sure you have a good data connection
If you're using Wi-Fi, make sure you're connected to the correct Wi-Fi network by going to Settings and opening Wi-Fi, and that your signal is strong enough.
Checking the Wi-Fi connection settings If you're on cellular, check to see if you have cellular data set up in Settings > Cellular and make sure your signal is strong enough for a decent network connection. You should use LTE if possible, as it usually has better data speeds.
Enable the use of Cellular Disabling active VPNs
If you are using a VPN that may block Apple digital content storage, then you should immediately disable the VPN from Settings > VPN to see if you can connect or not. If everything works after disabling your VPN, then the VPN was your problem all along.
Turn off VPN Do other devices on the same network have the same problem?
You can check whether the problem is just your device or an issue with Apple's servers by testing another iOS device or another Mac or PC to see if those computers are also having connectivity issues. If the problem occurs on all devices, then it is most likely that Apple's servers are experiencing an outage and you should try again later.
Make sure there are no problems with your router.
You should never rule out that there may be problems with your wireless router. If you are seeing endless error messages, you can also try resetting your router and thus resetting your internet connection and this may solve the problem.
Can't connect to iTunes or App Store on Mac
As with iOS devices, you may experience similar connection issues when using the Mac App Store, iBooks Store, or iTunes Store. Here are a few steps you can take to fix connection problems on your Mac.
Make sure your software is up to date
The Apple OS X operating system uses two key applications to connect to the network, namely, online digital content stores - Safari and iTunes. If you are using an outdated version of these software products, Apple may block their connection to digital content stores from a security perspective.
You can make sure they're both up to date by launching the Mac App Store and going to the Updates tab, then installing updates if necessary.
Go to the “Updates” tab Make sure your firewall isn't blocking Apple Digital Content Stores
Mac users have access to firewall settings, but only for incoming connections. Third-party firewall software such as LittleSnitch will allow you to block outgoing connections. Make sure your incoming and outgoing connections allow you to use the Mac App Store, iBooks, and iTunes.
To check the OS X Firewall's incoming connections, you can launch the System preferences application from the menu in the Menu Bar, then click the Security & Privacy panel and open the Firewall tab. Here you can unlock the firewall settings and click the "Firewall Options" button to configure the allowed and disabled settings.
Unlocking firewall settings Make sure VPNs aren't blocking access
As with iOS, you can check to see if your Mac is connected to a VPN, which may be restricting access. Generally, VPN software is accessed from the menu bar when it is in use.
Checking if the Mac is connected to the VPN Resetting your router or modem
Since Mac computers can use a wireless or wired internet connection, you can try resetting your wireless or wired router, this may fix the problem.
Sometimes problems with your router may be the cause of iTunes Store and App Store connection errors.
Check Apple Server Status
To find out if the problem is with Apple's servers and not the Mac, visit the System Status web page and it will alert you to any problems with Apple systems. If all the items are marked green, then the problem is most likely related to your computer and not to the servers.
Can't connect to iTunes or App Store on Windows
If you are having trouble connecting to the iTunes Store on your Windows PC, you can follow some of the following steps and hopefully this will resolve your issue:
Make sure iTunes is up to date
Since Apple is quite strict about keeping software up to date, the problem may be related to an unsupported version of iTunes. Make sure you have the latest version of iTunes installed on your computer.
Check your network settings
Your network connection may be the reason you are unable to connect. Try to make sure you are connected to the correct Wi-Fi network or check if your router is working. You can reset your router if necessary.
Make sure your proxy or VPN isn't causing problems for you
As mentioned in the iOS and Mac troubleshooting steps above, VPN servers and proxy servers can cause problems connecting to certain servers. Try disabling them and try connecting to the iTunes Store again.
Check your antivirus software
Some antivirus software may flag iTunes as a third-party unsafe program, and may block its Internet access privileges. Since antivirus software is common on Windows, this is a great place to check.
Check Apple Server Status
Just like Mac users, Windows users can visit the Apple Server Status web page to see if any of its services are being disabled while trying to connect.
iTunes and App Store connection errors can occur at the most awkward moment when you are trying to download a new game or update an application, it always causes pain and agony. Fortunately, this problem is completely solvable; there are many ways to find the cause of its occurrence and effectively eliminate it.
When Apple's engineers and programmers take a well-deserved vacation, PR and marketing specialists drive progress. I was unable to find any other justification for the frequent appearance of various flaws in the operation of “fruit” OSes. Moreover, the claims are sometimes true for both desktop and mobile systems. This time we will talk about ways to eliminate them in relation to iTunes and the App Store.
Let someone who has never encountered the annoying “Can’t connect to the iTunes Store” notification throw an iPhone at me. This signature tends to appear at any time, being completely unrelated to connection problems. In any case, getting rid of it is much easier than you thought.
Despite the obvious software nature of the problem, we strongly recommend that you make sure that your personal account is topped up and that your Wi-Fi router is operating normally. After making sure that everything is in order with the Internet, go to “Settings” - “General” - “Date and time”, where you set the time to automatically adjust. Recently, iOS has been experiencing a clear dependence on the owner’s punctuality.
The relevance of the firmware plays no less a role in the stable operation of iOS and its services than a high-quality Internet connection or time zones. The gurus from Cupertino tirelessly tell us about this, literally imposing the next update that “corrects all (!) errors.” Of course, we won’t play believe it or not, but you should still install the latest version of iOS. Keep an eye on this in the "Settings" - "General" - "Software Update" application.
If everything is in order here, the main reason for blocking access to iTunes and the App Store may be an artificial restriction imposed by the operation of the VPN service. Go to “Settings” and, counting the sixth line from the left with the mark of the same name, move the activation slider to the “off” position. Valid only for devices with an LTE module.
However, it happens that iTunes and the App Store do not work due to objective reasons. This is possible during preventive maintenance. In order to check the status of the company’s servers, just visit a special page on the official website. There you will get all the necessary information about the activity or inactivity of the desired service.
Most owners of modern gadgets encounter some errors during the process of using the device. Users of iOS devices were no exception. Problems with Apple devices often involve the inability to log into your Apple ID.
Apple ID is a single account that is used for communication between all Apple services (iCloud, iTunes, App Store, etc.). However, very often there are difficulties connecting, registering or logging into your account. Error "Verification failed, login failed" is one of these difficulties. This article will point out ways to solve the error that has appeared, getting rid of which will allow you to use the device’s capabilities one hundred percent.
An error occurs when you try to log in to your account when using official Apple applications. There are several ways in which you can solve this problem. They consist mainly of carrying out standard procedures for optimizing some of the settings of your device.
A standard method for solving most problems that does not raise any questions or difficulties. In the case of the error under discussion, a reboot will allow you to restart the problematic applications through which you log into your Apple ID account.
Method 2: Checking Apple Servers
This error often appears if some technical work is being carried out on Apple servers or if the servers are temporarily disabled due to improper operation. Checking the health of the servers is quite simple; for this you need to:
Method 3: Check the connection
Check your internet connection. This can be done using various methods, the simplest is to go to any other application that requires a constant Internet connection. Provided that the problem really lies in a poor connection, it will be enough to find out the reason for the unstable operation of the Internet, and you won’t have to touch the device settings at all.
Method 4: Checking the date
Incorrect date and time settings on the device could affect the functionality of the Apple ID. To check existing date settings and further changes:
Method 5: Checking the application version
The error may occur due to an outdated version of the application through which you sign in to your Apple ID. It is quite easy to check if the application is updated to the latest version; to do this, you need to do the following:
Method 6: Checking iOS Version
For many applications to work properly, you need to periodically check your device for new updates. You can update the iOS operating system if...
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What to do in this situation?
We solve problems
If the problem occurs after updating the system, you should try the following.We enter the settings of the smartphone or tablet and go to the store tab, which we mark with a checkmark.
Now you can try logging into the App Store again.
Often the problem also occurs with downloading application updates from the store.
If this happens, you should go to the tab called “Updates” and wait to see if the system resumes correct operation within a few minutes.
If the store does not work at all, the problem can be solved by installing another firmware. In this case, you should take care of backup in advance to avoid losing important information.
If this does not help, you should try resetting the device. An even more radical method is to reset network settings.
By the way, sometimes the problem can be solved using a simpler method. If the user does not log into the App Store, he should start by logging out of his account and logging in again.
Sometimes simply rebooting the device also helps. If the problem is still not resolved, you should contact technical support or a service center.
The problem cannot be solved using Touch ID
- As a rule, users of version 8 of iOS began to complain about this problem (with the release of one of the system updates), who could no longer use the fingerprint scanner for authorization.
- It is also noteworthy that this situation occurs among owners of Apple gadgets around the world. How to fix it?
- Go to the device settings and go to the “Touch ID and password” menu.
- Now enter the 4-digit password.
- We switch the store slider to the off state, after which we return to the main screen.
- Now simultaneously press and hold the network on/off buttons and the Home key. Enter the password on the lock screen that appears.
- Open the settings and go to the already familiar “Touch ID and Password” menu.
- Enter the password again and activate the slider opposite the App Store.
- Now enter the ID password and confirm your actions.
- If everything was done correctly, the fingerprint scanner can again be used to enter the store.
